Building a relationship with your financial adviser
Working with a financial adviser that you like and trust is important as you need to build a long term relationship in order to achieve your goals.
Your financial adviser will look at your life goals and key priorities and guide you to choose a plan or policy that best suits you. He or she will also help track progresses, adjust your plan or policy if your goals change and provide insurance solutions that protect you and your loved ones. He or she must make sure that you fully understand your plan or policy before it is activated.
Adviser’s credentials and experience
- The Financial Intermediary and Advisory Services (FAIS) Act requires that all financial advisers are qualified to give financial advice.
- The FAIS Act protects you and regulates the financial services industry. A financial adviser must at all times render financial services honestly, fairly, with due skill, care and diligence, and in the interest of clients and the integrity of the financial services industry.
- Ask your financial adviser to show you his or her credentials, FAIS accreditation and list of company contracts he or she is accredited to.
- Financial planners are obliged to declare any relationships held with financial institutions and inform you about their remuneration.
- The financial adviser must also keep a record of advice showing the financial product or products recommended with an explanation of why the product or products selected.
Financial advisers for Discovery
- Financial advisers for Discovery are offered the opportunity to attend academies to ensure they have the correct skills and product knowledge. They also write accreditation exams on each of our products regularly.
- Our compliance and legal support ensures that all business conducted falls in line with legislative requirements.
- Discovery Life and Discovery Health have both been voted best product supplier two years in a row at the annual award ceremony of the Financial Intermediaries' Association of Southern Africa (FIA).
- Our financial advisers can assist you in risk planning, retirement planning, healthcare cover and investment.
