Comprehensive motor insurance
Discovery Insure gives you comprehensive motor cover with seamless access to benefits and services
Car hire is included at no extra cost
In the event of an accident, car hire (through Avis) is included at no extra cost on your Discovery Insure policy. SmartClaims™ helps you when you need it most by facilitating your car hire and vehicle towing.
If you're in a minor accident and can still drive your car:
- You can use our smartphone application to send us a picture of your vehicle.
- Then call us and we'll tell you which Avis branch to take your car to.
- We will ensure that your vehicle is completely restored at one of our approved repair centres.
- You'll get a courtesy Avis car for the duration of the repair. You will, however, need to leave a security deposit.
- Once your repairs are complete, you can collect your car at Avis and have your deposit refunded.
If you're in an accident where your car needs towing:
- If you're able to notify us of your accident, you can call us or use the panic button on your smartphone.
- We'll arrange for Avis to fetch you. They will take you to the closest Avis branch, or to your home or office.
- You'll get a courtesy Avis car for the duration of the repairs. You will, however, need to leave a security deposit.
- We will ensure that your damaged car is safely towed to one of our approved repair centres.
- Once your repairs are complete, you can collect your car at Avis and have your deposit refunded.
SmartService™ takes the hassle out of claiming
Our smartphone application makes it easy to claim and provides immediate access to emergency support.
The Discovery Insure smartphone application enables you to take a photograph of the damage to your vehicle following an accident and send it directly to us - this is all we need to start the claims process.
You can use the panic button on your smartphone to let us know if you are in a serious accident. After calling you to assess the severity, we will send the appropriate emergency assistance.
This benefit will be available from July 2011.
No excess on theft, hijacking, hail, storm or fire
We do not apply the policy excess for damage caused by theft, hijacking, hail, storm or fire.
Roadside assistance benefits
Enjoy peace of mind knowing you'll get the help you need in an emergency. Call Discovery 911 on 0860 999 911 (this phone number is on your car sticker) for emergency help. This benefit is included in your Discovery Insure policy at no extra cost.
