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Our values

Our core purpose and values guide us in all we do

A clear and profound promise: to make people healthier, and enhance and protect their lives

Discovery’s core purpose of making people healthier and enhancing and protecting their lives may sound idealistic, especially in our financial services context. Yet we believe strongly in our ability to create marked change in the lives of our clients.

This is because we only enter markets where we see the need for structural change, and we know our unique skills-set equips us to bring about the necessary change. This is because our products and services affect fundamental areas of social need – people’s health, wellbeing and financial security.

Discovery’s eight core values

  1. Innovation and optimism
  2. Business astuteness and prudence
  3. Great people
  4. Liberating the best in our people
  5. Integrity, honesty and fairness
  6. Intellectual leadership
  7. Tenacity, urgency and drive
  8. Dazzle clients

Discovery’s business methodology

A set of eight values frames our business methodology and guides everything we do, with no compromise.

Each value is a guiding principle in its own right. But we achieve best results by the way we apply the most contradictory values of innovation, financial prudence and consumerism to create health and life assurance products that deliver value and efficiency.

This stimulates consumer demand for our products, which in turn leads to rapid organic growth and profitability for shareholders.


Discovery today

We’re a fully integrated health, life and financial services organisation

Discovery is a financial services organisation that operates in South Africa, the United Kingdom, China and the United States of America. Discovery was established in 1992, initially as a specialist risk manager in the private health insurance market. It has since expanded into a fully integrated financial services organisation spanning the following key markets:

1.   Consumer-engaged health assurance

Discovery’s health assurance subsidiaries, Discovery Health in South Africa and PruHealth in the UK, offer health assurance products that aim to make people healthier and provide comprehensive cover for medical expenses when they are sick.

2.   Consumer-engaged life assurance

Through Discovery Life in South Africa and PruProtect in the UK, Discovery provides flexible benefits that meet policyholder needs, and that price risk dynamically to offer better value for money.

3.   Financial services

In the financial services arena in South Africa, Discovery uses the power of consumerism to maximise value:

  • DiscoveryCard – a Visa credit card offering – rewards wellness and allows integration between Discovery’s product offerings
  • Discovery Invest leverages the cost-efficiencies and risk management expertise of our integrated approach to offer unique performance guarantees and cost savings

4.   Wellness

The Vitality wellness programme is the foundation of each of Discovery’s businesses in the UK and South Africa, and is available as a stand-alone product for employer groups and health insurers in the USA.

 
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