Emergency
What is a medical emergency?
A medical emergency is the sudden, unexpected onset of a health condition that needs immediate medical or surgical treatment. If this treatment is not provided the person’s life would be at risk or result in serious impairment or dysfunction of an organ or body part. You should contact us within 12 hours of your emergency admission to get the necessary authorisation.
We cover you in hospital for emergency and planned hospital admissions. In an emergency, go straight to hospital but call us or get someone to call us within 12 hours. For planned hospital admissions, please call us 48 hours before you go to hospital to confirm your admission.
