How can we help you?

Vitality points for fitness devices usually take between 24 and 48 hours to reflect, depending on when we get fitness data from our partners.

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We are aware of and are currently working to resolve the following issues. We can't guarantee timelines so please be patient. If necessary, we'll add any available workarounds as we discover them.


18-01-2018 : Team Vitality membership
The free Team Vitality Running membership for 2018 that is mentioned on the Shoe Booster page of the Discovery App only applies to first time activations. Members who have previously activated the benefit will not qualify for the free membership.

16-01-2018 : Device linking
Tom Tom and Fitbit device users are unable to link their devices to Vitality. We are working on resolving the issue and apologise for the inconvenience caused.


Claim points manually

If you are not claiming the cost of your screening, assessment or vaccination from a medical scheme administered by Discovery Health you can claim your Vitality points here.

Claim Vitality points

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