Get instant help with Ask Discovery
Need real-time help? Chat with Ask Discovery to get instant answers to all your questions or strike up a conversation with a live Vitality agent for round-the-clock support.
How to chat with Ask Discovery
Start a conversation with Ask Discovery to get instant help on anything you need, such as your Vitality benefits, how to reach your goals and earn Vitality points, how to spend your Discovery Miles, and much more!
Popular topics
We are aware of and are currently working to resolve the following issues. We can't guarantee timelines so please be patient. If necessary, we'll add any available workarounds as we discover them.
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Vitality product rules
Click here to view the terms, conditions and rules applicable to your Vitality benefits.
Claim points manually
If you are not claiming the cost of your screening, assessment or vaccination from a medical scheme administered by Discovery Health you can claim your Vitality points here.