CALL CENTRE TRIAGE
- Clinical advice and guidelines
- Telephonic screening, triage and referrals, for suspected cases
- Navigation to testing
Core
SUPPORTING EMPLOYEES THROUGH THE COVID-19 CALL CENTRE
In the event of a suspected case, employees will be referred to the dedicated 24/7 COVID-19 hotline with a team of healthcare professionals available to perform screening, triage and navigation to COVID-19 testing. In addition, the call centre will empower the employer and employee with the latest information, clinical guidance and advice on COVID-19 protocols.