About Discovery Health Medical Scheme

About Discovery Health Medical Scheme

The Scheme exists for the benefit of all our members and this guides everything we do. We apply social solidarity principles to balance the needs of individual members with the collective wellbeing of the Scheme.

As a non-profit medical scheme in South Africa, Discovery Health Medical Scheme (DHMS or the Scheme) operates according to social solidarity principles, whereby the Scheme pools member contributions and manages these to fund member healthcare equitably.

Working to care for and protect our members

Our goal is to provide support for our members in the times when it is needed most.

See how we do this

Ms Charlotte Mbewu (Bcom (Hons) Accounting; CA (SA)) is the Principal Officer of DHMS

Who We Are

Discovery Health Medical Scheme (DHMS) is the largest open medical scheme in South Africa, with an open market share of 57.6% (based on beneficiaries, according to the CMS Annual Report for the year ended December 2021) and covering 2 810 992 beneficiaries at 31 December 2022.

DHMS is a non-profit entity governed by the Medical Schemes Act 131 of 1998, as amended, and regulated by the Council for Medical Schemes (CMS).  It is a registered open medical scheme that any member of the public can join, subject to the Scheme rules.

The Scheme belongs to its members and an independent Board of Trustees (the Trustees or the Board) oversees its activities. The Scheme outsources its administration and managed care functions to Discovery Health (Pty) Ltd through a formal contractual arrangement.

Why Join DHMS?

Quality of care is key to our membership proposition

One of the Scheme's strategic priorities is to drive value-based healthcare. Placing our members at the centre of care, this approach reimburses providers based on health outcomes and not only the volume of services they deliver. It gives our members access to programmes and providers that are committed to continuous improvement in quality care.

With Discovery Health, the Scheme strives to ensure that our members have access to the safest, most efficient and effective healthcare available in South Africa, through many quality of care initiatives and innovations, which are closely monitored by the Scheme on an ongoing basis. The Scheme also empowers our members with information relevant to their needs.

Our purpose is to care for our members' health and wellness by engaging the brightest minds and innovative solutions to provide access to affordable, equitable and quality, value-based healthcare that meets their needs now and sustainably into the future.

Our vision is to be the best medical Scheme in the country. In the interests of our members we will always pursue excellence, leveraging the Vested® outsourcing model to lead healthcare innovation and create value. We will work closely with our regulator, our Administrator and Managed Care Provider, and the industry to shape an inclusive and complete healthcare system in South Africa.

The Scheme's support of Discovery Health's shared value model, which engages stakeholders in working together towards better healthcare access and affordability, also contributes to positive regulatory reform and extends the Scheme's influence in driving beneficial change in our sector.

We'll be here for you

Financial strength and sustainability are key factors to consider when selecting a medical scheme. Sound financial control and risk management enables the Scheme to maintain its required solvency reserve levels, which ensure its ability to pay claims even when they are unexpectedly high.

We make sure your investment in membership takes care of you

The Scheme's income is derived only from member contributions and investment returns. The Scheme pools all contributions to fund members' claims, and any surplus funds are transferred to Scheme reserves for the security and benefit of members.

In setting member contributions for each year, the Scheme aims to ensure sufficient contribution income to pay all claims, and to generate a modest surplus to meet regulated solvency requirements and maintain a cushion against unexpected cost increases. This accords with the fundamental operating principles of a non-profit organisation that must meet the claims needs of its members as well as maintaining a statutory level of reserves.

A portion of DHMS's income (shown alongside) is used to fund activities that benefit our members and ensure the Scheme's sustainability. These activities include administration, managed care, financial advisers and the daily operations of the Scheme.

Apart from the reserves and these activities, the Scheme's entire income is used to fund claims.

Scheme rules

For members

To access the registered scheme rules approved by the Council for Medical Schemes, please log in. If you are not yet registered, please register.

Log in to view scheme rules

For non-members

To access the registered scheme rules approved by the Council for Medical Schemes, please come to our scheme office or email your request to compliance@discovery.co.za

Your privacy is important to us

At Discovery Health Medical Scheme, we hold your privacy in the highest regard. Our unwavering commitment to protecting your personal information is clearly outlined in our Privacy Statement. We encourage you to refer to this document to gain insight into the rigorous measures we undertake to ensure the security and confidentiality of your data. Your trust is fundamental to our operations, and we take this responsibility seriously.

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