You have peace of mind with our emergency services
ImpactAlert is a DQ-Track feature that keeps you and your family safe on the road by providing emergency assistance when we detect a severe impact on your vehicle. ImpactAlert will work as long as your DQ-Track is functioning and you’re in an area with cellular network coverage.
Vehicle panic button
With our Vehicle panic button, you can alert us if you’re in an emergency situation. It’s available if you have installed and activated the smartphone-enabled DQ-Track.
It works when you press your smartphone’s power button in quick succession (at least five times). Your smartphone must be connected to your Vitality drive Sensor to use it as a Vehicle panic button.
Discovery 911 is an emergency medical service that will ensure you receive the emergency care you need. Call Discovery 911 on 0860 999 911. Our call centre is available 24 hours a day, seven days a week.
Using weather data combined with DQ-Track location data, we warn you of imminent bad weather by SMS, for example, when a large hailstorm is approaching, where it would be safer for your car to be parked under a roof and not driving on the roads.