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As part of Flexicare's pro-active cyber security measures, we have identified potential threats to client data.

As a consequence of historical data leaks and breaches (external to, and not specific to Flexicare), you should be aware that your personal information such as name, ID and email address, are likely in the public domain. Furthermore, as part of Flexicare's regular security assessments and assurance monitoring, we have identified that limited personal information may have been disclosed to, or accessed by, external parties via a platform hosted outside of our security perimeter. While this may therefore involve potential data exposure, it does not pose any risk to Flexicare systems, and our reason to alert you to this, is to allow you to take precautions.

Where any data exposure is identified, immediate remediation measures and additional safeguards have been put into place to terminate any further risk. We are not aware of any attempted misuse of this information but want to caution that this may lead to identity theft or impersonations.

We caution you to always be vigilant and conscious of protecting your data. You should be suspicious of any approaches, either via email or telephone or any unsolicited platforms from unknown subjects. For more information on prevailing scams and tips to protect yourself please visit our security and fraud webpage.