We're committed to better healthcare for all and are doing our part to make it work
At Discovery, we believe that all South Africans should have access to quality healthcare. That's why we support the idea of universal health cover (UHC). We believe that a well-designed national health insurance (NHI) system is very important if the country wants to achieve this. We're committed to working with government, healthcare professionals and civil society to help shape a practical, fair and sustainable NHI system.
We are part of the Health Funders Association (HFA), which is challenging parts of the NHI Act in court. This is to help protect the healthcare system and economy, and to promote a version of the NHI that is practical and affordable and includes medical aids in a supportive role. You can read more about this on the HFA website at www.hfassociation.co.za/nhi.
The NHI is a government-led plan to make healthcare available to all South Africans. It is based on the idea that everyone should get the care they need, without having to pay at the time that they get it.
President Cyril Ramaphosa signed the NHI Act into law on 15 May 2024. The Act sets out how the NHI Fund will work. The NHI Fund will pay for a list of healthcare services for all South Africans. These services will be free at the point of care. This means you won't have to pay when you visit a doctor or clinic, as long as you follow the NHI rules, referral pathways and clinical guidelines.
Unfortunately, it will be very difficult to raise the taxes required to fund the NHI. Because of this, it is uncertain whether it is realistic to promise a comprehensive package of healthcare benefits to everyone or how long it will take to roll-out the NHI.
The NHI Act says that you'll need to follow a set process called a 'treatment and referral pathway' to use the NHI. For example:
- You'll first need to visit a general practitioner (GP) or a healthcare professional at a clinic.
- They will assess and treat you as per NHI clinical guidelines.
- If they think you need more specialised care, they'll refer you to a specialist or hospital. Specialist or hospital care will be provided if it falls within the list of healthcare services covered by the NHI.
This process will help the NHI to manage care and costs fairly across the system.
If you choose to go outside this pathway, for example if you go straight to a private doctor or hospital, the NHI will not pay for that care. You would need to pay for it yourself. Once the NHI has been implemented, your medical aid would only be allowed to cover you for services that are not part of the NHI benefit package.
For now, nothing changes. The Minister of Health says that the NHI will take many years to put in place. Until then, your medical aid membership stays important. You should not stop it! You still need your medical aid to cover your healthcare costs.
It is also unlikely that your taxes will increase in the near future to help pay for the NHI, as the government has said that there are other urgent priorities in the country and limited money available.
We don't know yet what services or medicine the NHI will pay for. The focus will likely be on basic (primary) healthcare, such as nurse and GP visits and screening tests.
We also don't know which doctors, clinics, pharmacies or hospitals (public or private) will be part of the NHI. They will need to meet certain standards and agree to work with the NHI Fund.
The Act says that once the NHI is fully in place, medical aids will not be allowed to cover services that the NHI already pays for. This means that medical aids will only be able to offer cover for services not included in the NHI.
The NHI is a big change and will take time. The NHI Act mentions 2028 as a target, but this is unlikely given how much still needs to be done. The Minister of Health has said it could take 10 to 15 years to roll out fully. One of the big challenges is that we need to train and employ enough doctors and nurses to provide healthcare services to everyone in South Africa.
The NHI Act says that the money for the NHI Fund must come from taxes and the centralisation of the public healthcare money that currently flows through the provinces. The government has not yet said how much the NHI will cost or exactly how it will be paid for.
The National Treasury said that because of the country's difficult economy and other urgent needs, taxes cannot be increased in the short or medium term.
Private doctors and hospitals can choose to work with the NHI or not. The NHI will probably initially focus on GP services to support the public healthcare system.
Frequently Asked Questions
We have received many questions and comments from medical aid members and the public. Many important details about the NHI still need to be finalised and shared publicly. Here's what we know.
What we're still waiting to learn:
- We don't yet know exactly for which treatments, medicine or services the NHI will pay. It looks like the starting point will be basic healthcare, such as screening and primary care (nurse and GP visits).
- The government hasn't published an official costing yet. However, the Department of Health said that they may need at least another R200 billion in tax money to make it work.
- The NHI Act says the Fund will be paid for through taxes, including personal income taxes and payroll levies. However, no specific amounts or timelines have been shared.
- National Treasury said that there is no room to raise taxes in the short to medium term because of the country's economic challenges.
- The NHI Act mentions 2028 as a target date, but this is unlikely. The Minister of Health said that it could take 10 to 15 years to roll out fully. Medical aids are not expected to be affected for at least that long.
- From the Act, it seems that the first phase will focus on giving basic healthcare to the most vulnerable people. This is because of limited money and the need to build the system gradually.
- The services offered will depend on how much money is available. It's unlikely that the NHI will be able to offer as many benefits as medical aids currently do.
- The first package is expected to focus on screening and primary care (nurse and GP visits).
- The Act says that only healthcare providers who meet certain standards and agree to work with the NHI will be allowed to offer services. It's not yet clear whether there are enough qualified providers across the country to meet the demand.
- The Act also mentions that patients will need to follow strict referral rules, clinical guidelines and medicine lists to get NHI benefits.
- The government will run the NHI Fund. There's still a lot of work to be done to set up systems for:
- Registering users
- Managing patients
- Paying providers
- Handling data and technology
Where can I find out more and stay up to date with new developments?
We want to help you understand what the NHI means for you, your family and your healthcare choices. So, we've developed Understanding NHI. It is a reliable source of clear, factual, up-to-date information about:
- The NHI Act and developments
- What it means for individuals, healthcare providers and businesses
You can visit the Understanding NHI page whenever you have questions and go back to check for new updates and developments. We'll keep it current, so you always have the latest information at your fingertips.
Our role in the Health Funders Association legal action
Discovery Health and Discovery Health Medical Scheme are members of the Health Funders Association (HFA). The HFA has taken legal action against the NHI Act. The goal is to protect South Africa's healthcare system and economy from possible harm and to promote a version of the NHI that will work well for the country. The HFA believes that medical aids must continue to play a helpful and supportive role alongside the NHI. You can read more about the case and see the official documents on the HFA website below.

NHI Resources
NHI Act 2024
The NHI Act 20 of 2023 was signed into law on 15 May 2024 and published in the Government Gazette on 16 May 2024.
NHI Policy Papers
The NHI green paper (2011) and white papers (2015 and 2017) show the evolution in the policy framework of the NHI Act:
NHI Green Paper 2011
NHI White Paper 2015
NHI White paper 2017
Discovery's perspective
Our submission to the National Council of Provinces in 2023 highlights our position and recommendations about the NHI.
You can read our submission to the National Council of Provinces here