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Vitality points for fitness devices usually take between 24 and 48 hours to reflect, depending on when we get fitness data from our partners.

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We are aware of and are currently working to resolve the following issues. We can't guarantee timelines so please be patient. If necessary, we'll add any available workarounds as we discover them.

Description

2021-06-23 : Gym Booster
We are experiencing a delay with the payment of your Gym Booster cash backs for the month of June. We are working on this and apologise for the inconvenience caused.

2021-06-11 : Vitality Points Tracker
We are aware that some points are reflecting as being in a pending status on the Vitality Points Tracker. We are working on this and apologise for the inconvenience caused.

2021-06-07 : Sleep Data
We are aware that some sleep events are have not yet come through for iOS members that make use of the Vitality Mindfulness app. We are working on this and apologise for the inconvenience caused.

2021-06-02 : Comair has launched their new app
Comair has launched their new app which allows travelers to make bookings for kulula.com.

The kulula.com app is not yet able to allow Vitality members to sign in with their Discovery Digital-ID. This means you won't be able to use your Vitality travel rewards when booking through the app.

In order to use your Vitality rewards please make your booking on the www.kulula.com website.

 

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