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Welcome to your Discovery Bank and Vitality Money information hub
Welcome to your go-to information hub for everything related to Discovery Bank and Vitality Money. Browse the topics below to find out more about our products, benefits and unique features. You will also find useful tips and information about how to navigate the Discovery Bank app, access financial education tools and resources and, of course, how to get the most out of your rewards.
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24/7 assistance and support
Contacting Discovery Bank
Find out how you can reach us for information, general queries or complaints.
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Discovery Bank terms and conditions
Easy access to all competition, campaign and general terms and conditions.
Read moreThe right banking product for you
Discovery Bank transactional products
Explore our credit cards, transaction accounts, and savings products.
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Discovery Bank lending products
Find out more about our shared-value home loan and revolving credit products.
Read moreGet rewarded with Discovery Bank
Vitality Travel and travel rewards
Go exploring with the Vitality Travel platform and your travel benefits.
Read moreDay-to-day banking
More solutions in your banking app
Other Discovery products in the app
Get more info on accessing, viewing and managing other Discovery products in the Discovery Bank app.
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Crypto trading and portfolio management
All about crypto with Discovery Bank - from basics to safe investing and linking a Luno account.
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Home, lifestyle and water solutions
Access to the best home, lifestyle and water solutions to help make your house a home.
Read moreFinancial education, money tools and resources
Popular topics
How do I open a foreign currency account?
You can quickly and easily open one of our Discovery Bank Forex Accounts (British Pounds, Euro or US Dollar Account), or all three, on the Discovery Bank app. To add these accounts, simply:
- Log in to the Discovery Bank app.
- Scroll to the end of your portfolio of accounts.
- Tap Add Account.
- Tap Foreign Currency.
- Enter your tax number (if it isn't there already).
- You'll be able to open a British Pound, Euro or US Dollar Account.
You can open only one British Pound, one Euro and one US Dollar Account.
Read moreHow does Health Pay work?
All you have to do is set up Health Pay on the Discovery Bank app and link your Discovery Health Medical Scheme membership to your debit or credit card with Discovery Bank.
Then, simply visit a participating pharmacy, hospital or medical service provider and pay with Health Pay. When a co-payment is due, we will pay from your account automatically and you'll receive a transaction notification.
What are Discovery Miles?
Discovery Miles is Discovery's one rewards currency that you can earn for getting healthy, driving well and spending responsibly. You can spend your Discovery Miles at a range of in-store and online partners or exchange them for cash.
Read moreWho is Worth?
Worth is a leading provider of independent financial education to individuals and corporates in South Africa. They offer a range of online courses to help people take control of their money in 60 days or less.
Read moreDo I have to activate my Discovery Bank card for international use?
No, your Discovery Bank card is already preauthorised for international use so you don't have to activate it to work overseas.
Read moreHow do I pay for airtime, data and SMS bundles?
You can use the available money in your Discovery Bank account or the available Discovery Miles in your Discovery Miles Account to purchase airtime. You can't use a combination of the two in a transaction.
Read moreWho do I contact to discuss arrears on my account?
The COVID-19 crisis and lockdown is a difficult time for many of our clients. Because of this, we are trying to help Discovery Bank clients meet their credit repayments on an individual basis. If the COVID-19 lockdown has affected your income, and you have proof that you won't be able to make the minimum amount due, you can ask our Collections Department to come up with a relief plan.
Read moreAdditional resources
'How to' video guides
View our library of handy 'How to' videos, from adding a secondary card to changing your card pin, our 'How to' videos are here to guide you through the process.
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Important documents and guides
View important account documents and benefit guides to ensure you have the latest information about Discovery Bank and our products.
Read moreNeed more information or help ?
Our helpful Discovery Bankers are available 24 hours a day, 7 days a week to help with your query. So, if you didn't find what you were looking for, or you need some help navigating your accounts and benefits on the app, simply call us and we'll gladly assist.
0800 07 96 97
