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Welcome to your go-to information hub for everything related to Discovery Bank and Vitality Money. Browse the topics below to find out more about our products, benefits and unique features. You will also find useful tips and information about how to navigate the Discovery Bank app, access financial education tools and resources and, of course, how to get the most out of your rewards.
Contacting Discovery Bank
Find out how you can reach us for information, general queries or complaints.Read more
How do I open a foreign currency account?
You can quickly and easily open one of our Discovery Bank Forex Accounts (British Pounds, Euro or US Dollar Account), or all three, on the Discovery Bank app. To add these accounts, simply:
- Log in to the Discovery Bank app.
- Scroll to the end of your portfolio of accounts.
- Tap Add Account.
- Tap Foreign Currency.
- Enter your tax number (if it isn't there already).
- You'll be able to open a British Pound, Euro or US Dollar Account.
You can open only one British Pound, one Euro and one US Dollar Account.Read more
How does Health Pay work?
All you have to do is set up Health Pay on the Discovery Bank app and link your Discovery Health Medical Scheme membership to your debit or credit card with Discovery Bank.
Then, simply visit a participating pharmacy, hospital or medical service provider and pay with Health Pay. When a co-payment is due, we will pay from your account automatically and you'll receive a transaction notification.
What are Discovery Miles?
Discovery Miles is Discovery's one rewards currency that you can earn for getting healthy, driving well and spending responsibly. You can spend your Discovery Miles at a range of in-store and online partners or exchange them for cash.Read more
Who is Worth?
Worth is a leading provider of independent financial education to individuals and corporates in South Africa. They offer a range of online courses to help people take control of their money in 60 days or less.Read more
Do I have to activate my Discovery Bank card for international use?
No, your Discovery Bank card is already preauthorised for international use so you don't have to activate it to work overseas.Read more
How do I pay for airtime, data and SMS bundles?
You can use the available money in your Discovery Bank account or the available Discovery Miles in your Discovery Miles Account to purchase airtime. You can't use a combination of the two in a transaction.Read more
Who do I contact to discuss arrears on my account?
The COVID-19 crisis and lockdown is a difficult time for many of our clients. Because of this, we are trying to help Discovery Bank clients meet their credit repayments on an individual basis. If the COVID-19 lockdown has affected your income, and you have proof that you won't be able to make the minimum amount due, you can ask our Collections Department to come up with a relief plan.Read more