Discovery Bank and Vitality Money rewards

We believe you deserve to get rewarded for managing your money well. Here's all the information you need to set up your Discovery Bank and Vitality Money rewards and get the most out of them.

Vitality Money

What is Vitality Money?

Vitality Money is our behaviour-change programme that helps you become financially healthier. We'll help you measure and understand your current financial situation, help you improve it, and reward you for your positive behaviour changes along the way.

For more information about Vitality Money see the Vitality Money web page.

What is a Vitality Money status and how is it determined?

Vitality Money is based on improving five controllable financial behaviours. The Vitality Money Assessment measures how you manage each of these five behaviours and you will earn Vitality Money points for each behaviour based on this.

Your total number of Vitality Money points determines your Vitality Money status (Blue, Bronze, Silver, Gold, and Diamond) - and your status determines your rewards.

For more information of the Vitality Money status and how you can find out yours, see the Vitality Money web page.

How do I apply for Vitality Money?

You don't have to apply for Vitality Money, as it is automatically available to you if you have a Discovery Bank Transaction Account, Discovery Bank Card Account, or Discovery Bank Suite. To start reaping the rewards and benefits of Vitality Money, activate Vitality Money on the Discovery Bank app.

To activate Vitality Money, you must:

Log in to the Discovery Bank app.
Scroll down to the Vitality Money section and tap Unlock now.
Follow the simple on-screen instruction to set up Vitality Money in minutes.

How do I activate Vitality Money on my Discovery Bank app?

To activate Vitality Money, you must:

Log in to the Discovery Bank app.
Scroll down to the Vitality Money section and tap Unlock now.
Follow the simple on-screen instruction to set up Vitality Money in minutes.

What does Vitality Money cost?

All the tools, benefits and rewards of Vitality Money are available to Discovery Bank clients for a small, mandatory fee which is included in your total monthly fee.

Monthly fees depend on the product and card colour you choose. For more information, see the What do Discovery Bank products cost? section.

Vitality Money Rewards

What determines my Vitality Money rewards?

You get Vitality Money rewards based on a combination of:

Whether you have set up Vitality Money on the banking app.
Whether you have a qualifying Vitality Health membership (optional).
Your Vitality Money status.
Whether you have a Discovery Bank Suite, a Discovery Bank Card Account, or a Discovery Bank Transaction Account.
Whether your account qualifies for rewards at the time of calculation.
Your qualifying Discovery Bank card spend.

For more information on how Vitality Money rewards are calculated, please view or download the Understanding your Dynamic Discounts rewards percentages relevant to your product colour.

What rewards can I get with Vitality Money?

Depending on your unique profile and qualifying accounts, you could qualify for rewards, such as:

Dynamic Interest Rates that can:
- Lower your borrowing rate.
- Boost your interest rate on positive balances in your transaction and credit card accounts and select savings accounts.

Boosted dynamic lifestyle rewards, such as:
- Up to 75% back on HealthyFood at Pick n Pay or Woolworths
- Up to 50% back on HealthyCare items at Clicks or Dis-Chem
- Up to 75% off local flights
- Up to 75% off international flights
- Up to 20% back on fuel and Uber
- Up to 15% back on travel with Contiki, Royal Caribbean International, and World Leisure Holidays

For more information on the rewards you can get with Vitality Money, see the Vitality Money rewards page.

What are Dynamic Interest Rates?

Vitality Money lets you control your own interest rates. By managing your money well and improving your Vitality Money status, you can earn better interest rates on select savings accounts and the positive balances in your transaction and credit card accounts. You can even earn lower interest rates for borrowing.

As your status improves you could lower your personalised borrowing rate and boost your interest rate on positive balances in your transaction and credit card accounts and select savings accounts.

For more information on how improving your Vitality Money status can earn you better interest rates, please see Save more and pay less with Dynamic Interest Rates.

What are boosted dynamic lifestyle rewards?

Discovery Bank clients with both Vitality Health and Vitality Money earn boosted dynamic lifestyle rewards.

Your boosted dynamic lifestyle rewards are your total Vitality rewards, which consist of your Vitality Health and Vitality Money rewards combined.

For more information on how boosted dynamic rewards are calculated, please view or download the Understanding your Dynamic Discounts rewards percentages relevant to your product colour.

How are my Vitality Money rewards percentages determined?

For more information on how your Vitality Money rewards percentages are calculated, please view or download the Understanding your Dynamic Discounts rewards percentages relevant to your product colour.

How does my Vitality Money status affect my rewards?

If you improve your vitality money status, you can unlock higher rewards. As your financial health improves, so will your vitality money status, and so too can your rewards increase. To learn more about how to manage and improve your vitality money status and get to diamond status, please see the Vitality Money web page.

Understanding monthly spend

What is qualifying monthly spend?

Vitality money rewards are linked to how much you spend each month. Monthly spend means any qualifying spend on your discovery bank cards for that calendar month. It includes qualifying spend on additional and secondary cards

Which cards will be used to determine monthly spend?

If you have a Discovery Bank credit card account or Discovery Bank suite, we count your qualifying card spend linked to your credit card accounts or foreign currency accounts. If you have a Discovery Bank transaction account, we count your qualifying card spend linked to your transaction accounts or foreign currency accounts. This includes qualifying spend on additional and secondary cards.

What spend qualifies towards Vitality Money rewards?

Your qualifying spend will include local and international straight and budget purchases that have been banked by the merchant, made online or in-store using your Discovery Bank credit card.

Qualifying spend also includes prepaid products and services that you have purchased through the Discovery Bank app, Health Pay and Vitality Pay transactions, Vitality Travel bookings, and visits to The Lounge paid for using your cards.

Transactions that don't qualify towards spend are:

Cash withdrawals
Traveller's cheque purchase
EFTs
Debit orders
Budget facility transfers
Gambling transactions
Contact Payments
Payments made through online banking
For Discovery Bank Credit Card Account and Suite clients:
- Any card spend linked to your transaction account

How is average monthly spend calculated for my travel rewards?

When calculating your travel benefits, we look at your Vitality Money status and your average monthly qualifying spend on your Discovery Bank cards over the past 12 months measured since the time you've had a Discovery Bank product eligible for rewards. Qualifying products include the �iscovery Account, Discovery Bank Transaction Account, Discovery Bank Credit Card Account, and Discovery Bank Suite.

If you upgraded from a �iscovery Account or Discovery Bank Transaction Account to a Discovery Bank Credit Card Account or Discovery Bank Suite, we'll count your qualifying spend before and after you upgraded separately based on the product you had at the time.

If you have not had a qualifying Discovery Bank product for twelve months, we'll use your average monthly spend for the number of months available. However, if you switched from the previous Discovery Card product to a Discovery Bank Credit Card Account or Discovery Bank Suite, we'll count your Discovery Card product spend history before your upgrade.

If you've recently joined Discovery Bank as a new client, in your first two calendar months, your Vitality Money rewards will be based on the maximum reward percentage available for your Vitality Money status, regardless of how much you've spent. From the first day of your third calendar month, we'll start using your actual spend history to determine your rewards.

Vitality Active Rewards

What is Vitality Active Rewards?

Vitality Active Rewards encourages and rewards you for living well. Earn thousands of Discovery Miles every week or choose an instant reward as soon as you achieve your goals. The more exercise, drive and spend goals you achieve, the more you get back... all upgraded in the Discovery Bank app.

For more information on Vitality Active rewards spend, exercise and drive goals, please see the Your Vitality Active Rewards goals page.

Who qualifies for Vitality Active Rewards?

Vitality Active Rewards is available in the Discovery Bank app if you're the primary accountholder of any product which comes with Vitality Money. This includes:

Discovery Bank Transaction Accounts
Discovery Bank Credit Card Accounts
Discovery Bank Suites, or
The �iscovery Account with zero monthly fees.

Vitality Active Rewards is available to qualifying members with Vitality Health, Vitality Drive or Vitality Money memberships. You need an iOS, Android or Huawei compatible device to access this benefit in the Discovery Bank app. Download or update to the latest version of the Discovery Bank app.

If I am a Discovery Bank secondary cardholder, or have a Discovery Bank savings account or the previous Discovery Card, do I qualify for the enhanced Vitality Active Rewards?

No. You need an account with Vitality Money linked to it.

As an existing Discovery Bank secondary cardholder or savings accountholder, you can add the �iscovery Account to your banking portfolio at no cost, which includes Vitality Money for free. Additionally, if you have the previous Discovery Card, you can switch to a new Discovery Bank credit card product that comes with Vitality Money included as part of its monthly fees.

To start the process, simply download the Discovery Bank app, select Join the Bank, and complete the registration process by entering your existing Discovery login details.

Do I need a Discovery Bank credit card to access Vitality Active Rewards?

No. However, having a credit card can provide a more satisfying experience with a more rewarding gameboard.

If you are the primary accountholder of any product that comes with Vitality Money, you can access Vitality Active Rewards through the Discovery Bank app. This includes all new Discovery Bank Transaction Accounts, Credit Card Accounts, Suites, or the �iscovery Account that comes with zero monthly fees.

What benefits do I get access to as a Discovery Bank client?

You can enjoy a more personalised experience and exciting features such Instant Rewards as well as Active X Rewards, including Sneak Peeks, Rewards Multipliers and Rest Weeks. You also have the opportunity to earn Discovery Miles on a 1:1 ratio for your groceries, pharmacy and fuel purchases in select categories on your Partner spend tiles, up to a maximum of �1,500 per category.

Why can't I play the gameboard on the Discovery app?

If you have a qualifying Discovery Bank product with Vitality Money, then you will access the enhanced gameboard in the Discovery Bank app, and you will not be able to play the gameboard in the Discovery app.

I don't have a South African ID number, can I access Vitality Active Rewards?

Yes. In April 2023, Vitality Health members without South African ID numbers will be able to set up their Discovery Bank account and enjoy the latest version of Vitality Active Rewards. For now, these members can still access Vitality Active Rewards in the Discovery app.

Instant rewards

What are instant rewards?

Instant rewards are rewards that you can get as soon as you reach your goal. These can include a free coffee or the opportunity to make a donation to one of Vitality's charitable initiatives through MoveToGive. If you prefer to wait, you can play the gameboard on Rewards Wednesday to see what Discovery Miles you can earn. When you do choose an instant reward, you can use it right away as soon as you complete your goal ring.

What is a boosted instant reward?

A boosted instant reward is a more valuable instant reward that you can redeem when you achieve an exercise goal streak. Streaks of 5, 10, 15, 25, 50 and multiples of 100 qualify.

Active X Rewards

What is a Rewards Multiplier?

The Rewards Multiplier allows you to double the value of the tile that you have selected on the gameboard. You will earn a Rewards Multiplier for the first time you achieve the following exercise goal streaks: 5, 10, 15, 25, and 50. Thereafter, you will earn a Rewards Multiplier for every 100 (and multiples of 100) exercise goal streak you achieve.

You can also choose to boost your instant reward with the Rewards Multiplier and receive a more valuable instant reward as you achieve your goal. A Rewards Multiplier cannot be carried over to the following week and will be applied automatically to the first tile selected.

Can I double all my Discovery Miles earned with a Rewards Multiplier?

With the Rewards Multiplier, when you achieve an exercise goal streak, you can double your rewards in the form of a boosted Instant Rewards or Discovery Miles equal to double the tile value of your first gameboard play.

If you earn more than one gameboard play (because of closing multiple rings), the Rewards Multiplier will only apply to the Discovery Miles uncovered from the first gameboard play.

What is a Sneak Peek?

The Sneak Peek allows you to view a tile and gives you the option to select another tile without losing your play. You can earn the Sneak Peek by earning double the points to achieve your Exercise and Spend goals or by having a perfect drive week. You can earn up to one Sneak Peek per activity ring per month - this works out to three sneak peeks per a for members with active Exercise, Spend and Drive rings. A Sneak Peek cannot be carried over to the following week.

What is a Rest Week?

A Rest Week allows you to take a break from your Exercise goal for a week. You need to achieve 25 consecutive exercise goals to earn a Rest Week. Your Rest Week does not expire and can be used at any time for when you are unable to achieve your current or previous exercise goal. It cannot be used to complete a future dated goal or a goal that has passed more than one goal cycle.

Can I use a Rest Week for a missed goal two weeks ago?

You can only apply a Rest Week to the current or previous week and cannot apply a Rest Week to a goal that has passed more than one goal cycle. If you want to apply a Rest Week to a given goal week, you will need to do so before the following Tuesday at midnight before the next Rewards Wednesday.

Partner spend tiles

What are Pharmacy tiles on the gameboard?

Pharmacy tiles give you rewards for your pharmacy purchases at our pharmacy partners. When you reveal a Pharmacy tile on your gameboard, you will earn your highest purchase from Clicks or Dis-Chem from the previous week in Discovery Miles on a 1:1 rands to Discovery Miles ratio.

For example, if your maximum pharmacy spend transaction for last week was R1,000, and you select a Pharmacy tile on the gameboard, you will be able to earn 1,000 Discovery Miles. The pharmacy tile is capped at a maximum earn of 1,500 Discovery Miles per week, based on your Discovery Bank account.

What are Fuel tiles on the gameboard?

Fuel tiles give you rewards for your fuel purchases at our fuel partners. When you reveal a Fuel tile on your gameboard, you will earn Discovery Miles on your highest purchase at BP garages and select Shell garages for the previous week on a 1:1 rands to Discovery Miles ratio.

For example, if your maximum fuel spend transaction for last week was R1,000, and you select a Fuel tile on the gameboard, you will earn 1,000 Discovery Miles. The fuel tile is capped at a maximum earn of 1,500 Discovery Miles per week based on your Discovery Bank account.

What are Grocery tiles on the gameboard?

Grocery tiles give you rewards for your purchases at our grocery partners. When you reveal a Grocery tiles on your gameboard, you will earn your highest purchase at Pick n Pay or Woolworths from the previous week in Discovery Miles on a 1:1 rands to Discovery Miles ratio.

For example, if your maximum grocery spend transaction for last week was R1,000, and you select a Grocery tile on the gameboard, you will be able to earn 1,000 Discovery Miles. The Grocery tile is capped at a maximum earn of 1,500 Discovery Miles per week, based on your Discovery Bank account.

How do you calculate the value of the tiles?

We use the highest purchase spend from the week before for each spend category (groceries, pharmacy, fuel). These purchases are recorded once a transaction at a partner store is processed. The amount for each spend category is then converted to Discovery Miles on a 1:1 rand to Discovery Miles ratio. For example, a spend of R500 will be converted to 500 Discovery Miles.

What is the Discovery tile?

The Discovery tile appears based on the number of additional Discovery products you have, allowing you to earn up to 750 Discovery Miles when this tile is revealed on the gameboard. The value of your Discovery tile is based on the products you have with different Discovery businesses:

Discovery Bank
Discovery Health
Discovery Life
Discovery Insure
Discovery Invest

Vitality Active Rewards Spend goal

What are Vitality Active Rewards Spend goals?

Along with encouraging and rewarding you for getting healthier and driving well, Vitality Active Rewards also encourages and rewards you for saving and spending responsibly with a Vitality Money Rewards money goal.

When you achieve your money goal, you'll get rewarded with a play on the gameboard and a chance to earn Discovery Miles - our one rewards currency that you can spend on a range of exciting rewards of your choice.

For more information on Vitality Active rewards Spend, Exercise and Drive goals, please see the Your Vitality Active Rewards goals page.

How do I achieve my Spend goal?

The Spend goal follows the same principles already applied to your Exercise and Drive goals, where you have a weekly, personalised goal target that increases or decreases based on your previous weeks' achievement history.

This means:

Reaching your goal will be based on weekly spend where every R10 spent is 1 point towards your Spend goal, regardless of the number or size of your transactions.
Spend towards your weekly goal starts at 0 every week, with no more carry-over of Spend points week to week. If you overachieve, your goal you will get a Sneak Peek of a tile on the gameboard, allowing you to change your chosen tile and try to hit a higher value tile.
Your personal goal target will increase if your spend increases, and decreases if you consistently don't achieve your goal.

Your Spend goal is only unlocked if you maintain a minimum savings account balance. The Spend goal rewards you for consolidating your spend within Discovery Bank.

The Spend goal vary based on the average spend expected at your income level, based on whether you're a Gold, Platinum, Black, or Purple client, or have a �iscovery Account. These amounts are in line with the qualifying spend already applied for all your other Vitality Money dynamic lifestyle, travel, and integration rewards.

Where can I find more information on Vitality Active Rewards Spend goals?

For more information on Vitality Active Rewards Spend, Exercise and Drive goals, please see the Your Vitality Active Rewards goals page.

When do my transactions count towards my Spend goal?

We only count your transactions once they have been cleared, and not on the date of your transaction.

By measuring qualifying spend for Vitality Active Rewards this way, we can provide you with a more accurate view of your Spend points. This lowers the chances of your earned points being reduced later if the final processed amount changes.

Why do my transactions have to clear before I earn spend points?

When you spend with your Discovery Bank card, transactions show up as "pending" in the linked account's transaction list quickly. Sometimes merchants can take a few days to request funds from us, and for the transaction to be cleared. During that time, the final amount could change due to things like merchant holding fees, refunds, tips, and currency exchange rate fluctuations. Once a transaction is processed, we still count it towards the week in which the transaction was made.

While transactions are still pending, you will see these points reflected in your Spend ring as "pending," with a dark grey ring indicating the potential progress they will contribute to closing your Spend ring as soon as they have been processed. For example, if you have R300 of pending transactions in the current goal week, it will say "300 pending" under your Spend ring. Once these transactions have been processed - even if it only happens in the new goal week - they will still count towards the Spend goal for the week in which the transaction took place.

What happens if my transactions only clear after the next Tuesday?

If you have pending transactions that only clear after the Tuesday deadline, we will allocate Spend points retrospectively based on the transaction date once the merchant processes it. This means that even if a transaction is still pending after the Tuesday deadline, it will still count towards your Spend goal if it meets the criteria.

If a Spend goal is achieved retrospectively, you'll receive a play on the gameboard on the next Rewards Wednesday, automatically. There's no need to report anything to Vitality.

If my transaction has not cleared in time to achieve my Spend goal, will you still grant me a gameboard play the following week?

Spend points are allocated retrospectively based on the transaction date once the merchant has processed it. Although these points may still show as 'pending' beyond the Tuesday after the goal week in which the transaction was made, if the Spend goal is retrospectively achieved after processing, a play will be awarded on the gameboard available on the next Rewards Wednesday. You don't need to worry about reporting this to Vitality as this is an automated process.

Why do Spend points not carry over to the next week to achieve my Spend goal?

We've aligned the Spend goal to follow the same principles already applied with your Exercise and Drive goals, which is that every Saturday you start a goal from zero, with no carry-over of points from your previous week's behaviour.

Vitality Active Rewards aims to drive consistent behaviour week-on-week, and in the case of the Spend goal it is to encourage you to use your Discovery Bank card instead of cash, and regularly transact in a way that allows for the Vitality Money Financial Analyser to accurately track your spend and help you remain within your chosen budgeting goals.

In addition, the gameboard is more rewarding than ever before - you can now earn back your spend on groceries, pharmacies, and fuel in Discovery Miles on a 1:1 rands to Discovery Miles ratio, up to a maximum of �1,500 per category. And if you manage to achieve two times your weekly Spend goal, you will be eligible for a Sneak Peek. This allows you to momentarily reveal a tile on the gameboard without selecting it, giving you the chance to earn even more Discovery Miles.

Discovery Miles

What are Discovery Miles?

Discovery Miles is Discovery's shared-value rewards currency that you can earn for getting healthy, driving well and spending responsibly.

You can spend your Discovery Miles at a range of in-store and online partners. You can also redeem them to get vouchers with Vitality Active Rewards, spend them on prepaid products and services, use them for travel, exchange them for cash, and more.

How do I earn Discovery Miles?

You can earn Discovery Miles in a number of ways, including:

Getting Discovery Miles from HealthyLiving purchases and Vitality rewards.
Earning thousands of Discovery Miles with Vitality Active Rewards.
Getting rewarded on fuel spend and Uber rides.
Exercising and driving responsibly.
Shopping with your Discovery Bank credit card.

For more information on how and where you can earn Discovery Miles, please see the Discovery Miles page or Discovery Bank's Discovery Miles brochure.

Where can I spend Discovery Miles?

You can spend your Discovery Miles on just about anything, including:

Spending them on Vitality Active Rewards on the Discovery app.
Shopping with them online and in-store at select partners using the Discovery Bank app.
Spending them on travel by using them for flights, accommodation and package bookings.
Converting them to travel rewards from other travel partner programmes.
Spending them on prepaid services and products, such as airtime, data bundles and electricity.
Monetising them by exchanging them for cash, which is paid straight into your Discovery Bank account.
Using them to pay any of your contacts who have a Discovery Miles account with Discovery Bank.

For more information on how and where you can spend your Discovery Miles, please see the Discovery Miles page or Discovery Bank's Discovery Miles brochure.

What are Discovery Miles worth?

You can redeem Discovery Miles at our in-store and online partner network at a rate of 10 Discovery Miles for R1.

You can get even more value from your Discovery Miles when spending them in Vitality Active Rewards where you can get up to 15% off based on your Vitality Health status, or save 15% upfront when redeeming Discovery Miles for prepaid products and services in the Discovery Bank app.

Where can I find out more about Discovery Miles?

For more information on how and where you can spend your Discovery Miles, please see the Discovery Miles page or Discovery Bank's Discovery Miles brochure.

Big Concerts

Who are Big Concerts and what rewards do I get with Big Concerts as a Discovery Bank client?

Big Concerts is a live events company responsible for bringing some of the best international artists to South Africa. Because Big Concerts is a Discovery Bank rewards partner, Discovery Bank clients get access to Big Concert event tickets 48 hours before tickets go on sale to the public.

Who qualifies for the 48 hours pre-sale access to tickets?

Discovery Bank clients with a qualifying account get access to Big Concert event tickets 48 hours before anyone else. Qualifying account are:

A Discovery Bank Transaction Account
Discovery Bank credit card
Discovery Bank Suite
Discovery Card issued before the launch of Discovery Bank but administered by Discovery Bank.
�iscovery Account

Eligible clients must pay for tickets with a Discovery Bank card that is linked to a qualifying account.

Discovery Bank clients with a savings account need to log in to the Discovery Bank app and add a transaction account or credit card account. Once you've added a transaction account or credit card, you can add a free virtual card and use it to purchase your pre-sale tickets.

Which artists or events can I book pre-access tickets for using my Discovery Bank card or Discovery Card and when do tickets go on sale?

You can book pre-sale tickets for the Calabash South Africa music festivals. The pre-sale starts Wednesday, 1 November 2023 at 09:00. Find out more here: Calabash South Africa

How do I book pre-sale access tickets?

You can book tickets on Ticketmaster.co.za. You will need a Ticketmaster account to complete the transaction, so visit Ticketmaster and register a profile so you're ready for the pre-sale.

You will receive an order confirmation after your ticket purchase but ticket delivery for this event will be delayed. Tickets will only be available from 30 days before an event and Ticketmaster will notify you when tickets can be viewed or downloaded.

Are tickets for the Big Concert events only delivered digitally?

Yes, all tickets will be digital and will only be available from 30 days before the event. You'll be able to access your tickets in your Ticketmaster account under 'My Account' or in the Ticketmaster app that's available on the App Store or Google Play Store.

You need to transfer tickets through Ticket Transfer to the friends or family members you booked for.

How do I allocate a name to a ticket I've bought?

Ticket Transfer lets you allocate and send tickets to friends before the event, straight from your Ticketmaster account to theirs, after which their names will appear on their tickets.

Are venues wheelchair-friendly and how does accessibility seating work?

The venues are wheelchair-friendly with dedicated accessibility seating for spectators with accessibility requirements.

You can book these tickets on Ticketmaster.co.za and each paid accessibility ticket comes with a free accessibility assistant ticket, but these tickets are sold on a first-come-first-served basis. Ticketmaster Customer Care will contact you within five days of your booking to confirm your accessibility and wheelchair requirement, and only after confirmation will they issue the free assistant ticket.

For everyone's safety, spectators with accessibility requirements can only be placed in the designated accessibility area and won't be allowed in the standing or general seating area due to safety.

Is there an age and height restriction for the shows?

Please be aware that if you are buying standing tickets, you must be at least 12 years old and 1.2m tall. This rule applies to tickets for both the Front Zone Standing and General Admission standing areas. Neither Ticketmaster nor the event promoter is responsible for finding you a new seat if you do not meet the minimum requirements, and you may be asked to leave the venue.

What is Ticket Transfer?

Ticket Transfer lets you allocate and send tickets to friends before the event, straight from your Ticketmaster account to theirs, after which their names will appear on their tickets. Ticket Transfer is convenient, simple, and free and can be done on your desktop or mobile device. Ticket Transfer will be active from 30 days before the event date. Ticket Transfer doesn't apply to a family unit where spectators are under 12, in which case the tickets don't have to be transferred.

Do you have floor plans of the venues?

You'll be able to see the venue floor plan and seat sections when you book your tickets.

Will there be meet-and-greet opportunities?

Unfortunately, we can't arrange a meet-and-greet with artists as these are done at their discretion.

How do I get hold of Ticketmaster Customer Care?

You need to contact Ticketmaster Customer Care if you have any specific queries about your booking, your tickets or a refund.

Do I have to be vaccinated to attend a Big Concerts event?

As per the updated government regulations, you do not need to be vaccinated to enter a venue, nor do you need to supply a negative antigen or PCR test.

Do I need to wear a mask to the concert venue?

While wearing a mask is no longer mandatory, we leave these decisions to the individual concert goer. However, we strongly encourage vulnerable people and those with underlying medical conditions to take appropriate health precautions.

What do I need to gain entry to the shows?

To gain entry to the venue, spectators will need to present all valid digital ticket(s).

Does Big Concerts have a Covid-19 refund policy?

According to Big Concerts' ticketing terms and conditions, ticketholders will receive a full refund if a concert is cancelled. If a concert is rescheduled, ticketholders can get a full ticket refund or attend the rescheduled concert. If a ticketholder is uncomfortable about attending a concert due to Covid-19, they can get a full refund if they cancel 60 days or more in advance.

What is the Ticketmaster Fan Guarantee?

With the Ticketmaster Fan Guarantee you can cancel your ticket up to 60 days before the event date. You'll receive a full refund less a cancellation fee equal to your specific ticket's relevant service charge.

See the full terms and conditions here.

Calabash South Africa : Robbie Williams

Where and when is Calabash South Africa taking place?

There will be two Calabash South Africa events in 2025 - one in Cape Town and one in Johannesburg. The details of the two events are:

Robbie Williams and more special guests to still be announced:

18 January 2025, FNB Stadium, Johannesburg
22 January 2025, DHL stadium, Cape Town.

Green Day, The Offspring & Fokofpolisiekar:

19 January 2025, FNB stadium, Johannesburg
23 January 2025, DHL stadium, Cape Town.

How do the pre-sale tickets for Calabash South Africa work?

Discovery Bank clients have an exclusive 48-hour pre-sale from 10 April 2025 at 09:00 until 12 April 2025 at 08:59. Tickets are exclusively available from www.calabashsouthafrica.co.za and www.ticketmaster.co.za. All payments need to be completed using your Discovery Bank card or Discovery Card. All other payment cards will be rejected from processing payment. Please note that each day is a separate event, and you will need to purchase tickets for the night you want to attend. i.e. Tickets purchased for night one to see Robbie Williams, are not valid for night two, Green Day, The Offspring, and Fokofpolisiekar. If you want to attend both nights, you'll need to buy two separate event tickets, to the two different concerts.

If I have tickets to Green Day, The Offspring & Fokofpolisiekar tickets, will I also have entry into the Robbie Williams show?

No, as these are two separate events. If you'd like to attend both shows, you will need to buy tickets for both events. Each event date requires a separate event ticket.

Which artists/bands will be performing at Calabash South Africa night one?

Robbie Williams. Stay tuned for special guest announcements.

Where can I buy tickets for Calabash South Africa?

Tickets for Calabash South Africa are available exclusively from www.calabashsouthafrica.co.za and www.ticketmaster.co.za.

Are Viagogo tickets valid?

No. Only tickets bought through Ticketmaster.co.za are valid for entry to Calabash South Africa. Please do not buy tickets from Viagogo or other third-party websites. These tickets are unlawfully resold for multiple times the value and are not legitimate tickets. If you purchase these tickets, you will not get entry to the venue and you will not get a refund.

What are the showtimes for Calabash South Africa?

18 & 19 January 2025, FNB Stadium, Johannesburg
Doors open at 14H00
The show starts at 17H00 and ends at 23H30 (approx.)

22 & 23 January 2025, DHL Stadium, Cape Town
Doors: 15H00
The show starts at 18H00 and ends at 23H30 (approx.)

When does the Discovery Bank pre-sale open for Calabash South Africa with Robbie Williams?

On Wednesday 10 April 2024 at 9:00. Tickets are exclusively available from www.calabashsouthafrica.co.za or www.ticketmaster.co.za.

When will ticket sales open to the public?

Friday, 12 April 2024 at 9 am. Tickets are exclusively available from www.calabashsouthafrica.co.za or www.ticketmaster.co.za.

Will there be VIP Packages available for Calabash South Africa?

Yes, there will be the following packages available for purchase:

Calabash Hot Seat Package:

1x best in-house reserved seat near to the stage.
Limited-Edition Calabash merchandise.
VIP Priority Check-In & Separate VIP Entrance.
One Commemorative VIP Tour Laminate & Lanyard.

Calabash Early Entry Package:

1 x Unreserved Front Zone Standing ticket*
Early Entry & First Access to the Front Zone Standing area
VIP Priority Check-In & Separate VIP Entrance
Limited-Edition Calabash merchandise
One Commemorative VIP Tour Laminate & Lanyard

*There is no dedicated, reserved space in the Front Zone Standing Area.

Calabash Lounge (Cape Town):

Prime position viewing lounge ticket
Private cash bar & food vendors with a variety of options available to purchase
Private ablution facilities

Stadium Management Lounge (Johannesburg):

Prime Position Viewing Lounge Ticket
Complimentary buffet meals and premium bar
Private ablution facilities
Parking (1:4 ratio)

How do I purchase a private hospitality suite ticket for Calabash South Africa?

To purchase suite hospitality for DHL Stadium please reach out to Beluga Hospitality here.

For FNB Stadium, please contact SAIL Hospitality, here.

Will there be Park and Ride available for Calabash South Africa?

Yes, this will be available at www.ticketmaster.co.za.

Can I purchase a parking ticket for Calabash South Africa?

Yes, this will be available at www.ticketmaster.co.za.

How do I get hold of Ticketmaster Customer Care?

I have an account and need help with an order: Please click here to contact the Ticketmaster Customer Care team. If you do not have an account, please click here to contact Ticketmaster.

How does the Discovery Bank Pre-Sale work for Calabash South Africa?

Discovery Bank clients have an exclusive 48-hour pre-sale from Wednesday 10 April at 09H00 to Friday 12 April at 08H59. All payments need to be completed using your Discovery Bank card or Discovery Card. All other payment cards will be rejected from processing payment.

Is there a ticket limit for Calabash South Africa?

There is a ticket limit of 10 tickets per credit card per city on this event for the Discovery Bank pre-sale. The general limit per customer is 8.

Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice by Ticketmaster at its discretion. This includes orders associated with the same name, e-mail address, billing address, credit card number or other information.

Is there an age restriction for the concert?

Yes, no children under the age of three will be allowed into the venue.

All minors must have a valid ticket, adequate ear protection and must be accompanied by a responsible adult.

Restriction for Standing Tickets: The patron's age must be over 12 and a height minimum of 1.2 meters.

When will I get my tickets?

Ticket delivery will be delayed for this event, all fans will be notified when tickets are available to download/view. You will only receive an order confirmation after your purchase.

Calabash South Africa

What is Calabash South Africa?

Calabash South Africa makes a return in 2025 for South Africans to witness the world's top artists. The 2025 event has an incredible line-up of VIP experiences, exclusive hospitality areas, and other fantastic options, the festival caters to the hearts of festgoers. Get ready for an unforgettable event!

When are Calabash South Africa tickets going on sale?

Ticket sales for Calabash South Africa open on 15 March 2024. Discovery Bank Transaction Account, Credit Card Account, Suite and ?iscovery Account clients get 48 hours pre-sale access to tickets before everyone else on 13 March 2024 at 09:00.

How do the pre-sale tickets for Calabash South Africa work?

Discovery Bank clients have an exclusive 48-hour pre-sale from 13 March 2024 at 09:00 until 15 March 2024 at 08:59. Tickets are exclusively available from www.calabashsouthafrica.co.za and www.ticketmaster.co.za. All payments need to be completed using your Discovery Bank card or Discovery Card. All other payment cards will be rejected from processing payment.

Where can I buy tickets for Calabash South Africa?

Tickets for Calabash South Africa are available exclusively from www.calabashsouthafrica.co.za and www.ticketmaster.co.za.

Only tickets bought through Ticketmaster.co.za are valid for entry to Calabash South Africa. Please do not buy tickets from Viagogo or other third-party websites. These tickets are unlawfully resold for multiple times the value and are not legitimate tickets. If you purchase these tickets, you will not get entry to the venue and you will not get a refund.

How many pre-sale tickets can I book for Calabash South Africa?

A primary cardholder or secondary cardholder(s) combined can book up to ten pre-sale tickets per concert (one show of the tour) using a Discovery Bank card or Discovery Card.

Please adhere to the published ticket limits. Persons who exceed the ticket limit may have any or all their orders and tickets cancelled without notice by Ticketmaster at its discretion. This includes orders associated with the same name, email address, billing address, credit card number or other information.

Can I book pre-sale tickets for Calabash South Africa if I have a �iscovery Account?

Yes. Clients with a �iscovery Account can book pre-sale tickets for Calabash South Africa from 13 March 2024. Simply go to the Ticketmaster site and complete the payment using your �iscovery Account.

Where and when is Calabash South Africa taking place?

There will be two Calabash South Africa events in 2024 - one in Cape Town and one in Johannesburg. The details of the two events are:

19 January 2025, FNB Stadium, Johannesburg
- Doors open at 14:00, and the show starts at 17:15 and ends at midnight.
23 January 2025, DHL Stadium, Cape Town
- Doors open at 14:00, and the show starts at 17:15 and ends at midnight.

Where can I get more information about booking pre-sale tickets for Calabash South Africa?

For more information, please follow the relevant link below:

Will there be Park and Ride available for Calabash South Africa?

Yes. Park-and-ride tickets for Calabash South Africa will be available on www.ticketmaster.co.za.

Are there VIP tickets for Calabash South Africa?

Yes. There will be VIP packages, which can be purchased fromwww.calabashsouthafrica.co.za and www.ticketmaster.co.za. Discovery Bank VIP tickets include platinum seating near the stage, dedicated fast track entrance, designated check-in, access to VIP bars with complimentary drinks.

When do I get my Calabash South Africa tickets?

You will only receive an order confirmation after you buy a ticket. Ticketmaster will notify all fans when tickets are available to view and download. Tickets will only be available 30 days before the event. You'll be able to access your tickets in your Ticketmaster account under 'My Account' or in the Ticketmaster app that's available on the App Store or Google Play Store.

You need to transfer tickets through Ticket Transfer to the friends or family members you booked for.

How do I get hold of Ticketmaster Customer Care?

If you have an account and need help with an order, please click here to contact the Ticketmaster Customer Care team.

If you do not have an account, please click here to contact Ticketmaster.

Is there an age restriction for Calabash South Africa?

Yes. Children under the age of three will not be allowed access to the venue. All minors must have a valid ticket, adequate ear protection, and be accompanied by a responsible adult.

Kool & the Gang with special guests, Earth, Wind & Fire Experience by Al McKay

When are Kool & the Gang with special guests, Earth, Wind & Fire Experience by Al McKay tickets going on sale?

Ticket sales for the Kool & the Gang with special guests, Earth, Wind & Fire Experience by Al McKay open to the public on 8 March 2024 but Discovery Bank transaction account, credit card and full banking suite clients get 48 hours pre-sale access to tickets on 6 March 2024 from 9:00 before everyone else.

How do I book pre-sale access tickets?

You can book tickets on Ticketmaster.co.za. You will need a Ticketmaster account to complete the transaction, so visit Ticketmaster and register a profile so you're ready for the pre-sale.

You'll receive an order confirmation after your ticket purchase but ticket delivery for this event will be delayed. Tickets will only be available from 30 days before an event and Ticketmaster will notify you when tickets can be viewed or downloaded.

How many pre-sale access tickets can I book?

A primary cardholder or secondary cardholder(s) combined can book up to eight pre-sale access tickets per concert (one show of the tour) using a Discovery Bank card or previous Discovery Card.

If the ticket limit is exceeded, Ticketmaster may cancel some or all orders and tickets without notice. This includes orders associated with the same name, email address, billing address, credit card number or other information.

When is the Kool & the Gang with special guests, Earth, Wind & Fire Experience by Al McKay concerts taking place?

There will be two Kool & the Gang with special guests, Earth, Wind & Fire Experience by Al McKay concerts in South Africa in 2024 - one in Cape Town and one in Pretoria. The dates for the two events are:

28 November 2024 - Grand Arena, GrandWest, Cape Town
30 November 2024 - SunBet Arena, Time Square, Pretoria

Where will the Kool & the Gang with special guests, Earth, Wind & Fire Experience by Al McKay concerts be hosted?

There will be two Kool & the Gang with special guests, Earth, Wind & Fire Experience by Al McKay concerts in 2024 - the venues are:

Grand Arena, GrandWest Casino, Cape Town on 28 November 2024.
Doors open at 19:00 and the show starts at 20:00.
SunBet Arena, Time Square, Pretoria on 30 November 2024.
Doors open at 18:00 and the show starts at 20:00.

Are tickets for the Kool & the Gang with special guests, Earth, Wind & Fire Experience by Al McKay only delivered digitally?

You need to transfer tickets through Ticket Transfer to the friends or family members you booked for.

Is there an age restriction for the Kool & the Gang with special guests, Earth, Wind & Fire Experience by Al McKay concerts?

No children under the age of 3 (three) are allowed to attend the event.

How do I allocate a name to a ticket I've bought?

Ticket Transfer lets you allocate and send tickets to friends before the event, straight from your Ticketmaster account to theirs, after which their names will appear on their tickets.

Are there any VIP packages for the Kool & the Gang with special guests, Earth, Wind & Fire Experience by Al McKay concerts?

No, there are no VIP tickets for these shows.

Are venues wheelchair-friendly and how does accessibility seating work?

The venues are wheelchair-friendly with dedicated accessibility seating for spectators with accessibility requirements.

For everyone's safety, spectators with accessibility requirements can only be placed in the designated accessibility area and won't be allowed in the standing or general seating area due to safety.

What is Ticket Transfer?

Ticket Transfer lets you allocate and send tickets to friends before the event, straight from your Ticketmaster account to theirs, after which their names will appear on their tickets. Ticket Transfer is convenient, simple, and free and can be done on your desktop or mobile device. Ticket Transfer will be active from 30 days before the event date. Ticket Transfer doesn't apply to a family unit where some of the spectators are under 12, in which case the tickets don't have to be transferred.

Are tickets bought on other websites valid?

Only tickets bought through Ticketmaster are valid for entry to the Kool & the Gang with special guests, Earth, Wind & Fire Experience by Al McKay events in South Africa. Tickets bought from third-party websites, like Viagogo, are not valid for entry.

How do I get hold of Ticketmaster Customer Care?

You need to contact Ticketmaster Customer Care if you have any specific queries about your booking, your tickets or a refund.

Cigarettes After Sex 'X's World Tour'

When are Cigarettes After Sex tickets going on sale?

Ticket sales for the Cigarettes After Sex 'X's World Tour' open to the public on 8 March 2024 but Discovery Bank transaction account, credit card and full banking suite clients get 48 hours pre-sale access to tickets on 6 March 2024 from 9:00 before everyone else.

How do I book pre-sale access tickets?

You can book tickets on Ticketmaster.co.za. You will need a Ticketmaster account to complete the transaction, so visit Ticketmaster and register a profile so you're ready for the pre-sale.

How many pre-sale access tickets can I book?

A primary cardholder or secondary cardholder(s) combined can book up to eight pre-sale access tickets per concert (one show of the tour) using a Discovery Bank card or previous Discovery Card.

When is the Cigarettes After Sex concerts taking place?

There will be two Cigarettes After Sex 'X's World Tour' concerts in South Africa in 2024 - one in Cape Town and one in Pretoria. The dates for the two events are:

5 March 2025 - Grand Arena, GrandWest, Cape Town
7 March 2025 - SunBet Arena, Time Square, Pretoria

Where will the Cigarettes After Sex 'X's World Tour' concerts be hosted?

There will be two Cigarettes After Sex 'X's World Tour' concerts in 2024 - the venues are:

Grand Arena, GrandWest Casino, Cape Town on 5 March 2025.
Doors open at 19:00 and the show starts at 20:00.
SunBet Arena, Time Square, Pretoria on 7 March 2025.
Doors open at 18:00 and the show starts at 20:00.

Are tickets for the Cigarettes After Sex 'X's World Tour' only delivered digitally?

You need to transfer tickets through Ticket Transfer to the friends or family members you booked for.

Is there an age restriction for the Cigarettes After Sex 'X's World Tour' concerts?

No children under the age of 3 (three) are allowed to attend the event.

How do I allocate a name to a ticket I've bought?

Ticket Transfer lets you allocate and send tickets to friends before the event, straight from your Ticketmaster account to theirs, after which their names will appear on their tickets.

Are there any VIP packages for the Cigarettes After Sex 'X's World Tour' concerts?

No, there are no VIP tickets for these shows.

Are venues wheelchair-friendly and how does accessibility seating work?

The venues are wheelchair-friendly with dedicated accessibility seating for spectators with accessibility requirements.

For everyone's safety, spectators with accessibility requirements can only be placed in the designated accessibility area and won't be allowed in the standing or general seating area due to safety.

What is Ticket Transfer?

Ticket Transfer lets you allocate and send tickets to friends before the event, straight from your Ticketmaster account to theirs, after which their names will appear on their tickets. Ticket Transfer is convenient, simple, and free and can be done on your desktop or mobile device. Ticket Transfer will be active from 30 days before the event date. Ticket Transfer doesn't apply to a family unit where some of the spectators are under 12, in which case the tickets don't have to be transferred.

Are tickets bought on other websites valid?

Only tickets bought through Ticketmaster are valid for entry to the Cigarettes After Sex 'X's World Tour' events in South Africa. Tickets bought from third-party websites, like Viagogo, are not valid for entry.

How do I get hold of Ticketmaster Customer Care?

You need to contact Ticketmaster Customer Care if you have any specific queries about your booking, your tickets or a refund.

Take That: This Life tour

When are Take That: This Life tour tickets going on sale?

Ticket sales for the Take That: This Life tour open to the public on 1 March 2024 but Discovery Bank transaction account, credit card and full banking suite clients get 48 hours pre-sale access to tickets on 28 February 2024 from 9:00 before everyone else.

How do I book pre-sale access tickets?

You can book tickets on Ticketmaster.co.za. You will need a Ticketmaster account to complete the transaction, so visit Ticketmaster and register a profile so you're ready for the pre-sale.

How many pre-sale access tickets can I book?

A primary cardholder or secondary cardholder(s) combined can book up to eight pre-sale access tickets per concert (one show of the tour) using a Discovery Bank card or previous Discovery Card.

When is the Take That: This Life tour concerts taking place?

There will be two Take That: This Life tour concerts in South Africa in 2024 - one in Cape Town and one in Pretoria. The dates for the two events are:

Tuesday, 22 October 2024 for Cape Town
Friday, 20 October 2024 for Pretoria.

Where will the Take That: This Life tour concerts be hosted?

There will be two Take That: This Life tour concerts in 2024 - the venues are:

Grand Arena, GrandWest Casino, Cape Town on 22 October 2024.
Doors open at 19:00 and the show starts at 20:00.
SunBet Arena, Time Square, Pretoria on 20 October 2024.
Doors open at 17:30 and the show starts at 19:30.

Are tickets for the Take That: This Life tour only delivered digitally?

You need to transfer tickets through Ticket Transfer to the friends or family members you booked for.

Is there an age restriction for the Take That: This Life tour concerts?

No children under the age of 3 (three) are allowed to attend the event.

How do I allocate a name to a ticket I've bought?

Ticket Transfer lets you allocate and send tickets to friends before the event, straight from your Ticketmaster account to theirs, after which their names will appear on their tickets.

Are there any VIP packages for the Take That: This Life tour concerts?

No, there are no VIP tickets for these shows.

Are venues wheelchair-friendly and how does accessibility seating work?

The venues are wheelchair-friendly with dedicated accessibility seating for spectators with accessibility requirements.

For everyone's safety, spectators with accessibility requirements can only be placed in the designated accessibility area and won't be allowed in the standing or general seating area due to safety.

What is Ticket Transfer?

Ticket Transfer lets you allocate and send tickets to friends before the event, straight from your Ticketmaster account to theirs, after which their names will appear on their tickets. Ticket Transfer is convenient, simple, and free and can be done on your desktop or mobile device. Ticket Transfer will be active from 30 days before the event date. Ticket Transfer doesn't apply to a family unit where some of the spectators are under 12, in which case the tickets don't have to be transferred.

Are tickets bought on other websites valid?

Only tickets bought through Ticketmaster are valid for entry to the Take That: This Life tour events in South Africa. Tickets bought from third-party websites, like Viagogo, are not valid for entry.

How do I get hold of Ticketmaster Customer Care?

You need to contact Ticketmaster Customer Care if you have any specific queries about your booking, your tickets or a refund.

Michael Bubl�: Higher Tour

When is Michael Bubl�: The Higher Tour tickets going on sale?

Ticket sales for the Michael Bubl�: The Higher Tour open 14 December 2023 but Discovery Bank transaction, credit card, suite and ?iscovery Account clients get 48 hours pre-sale access to tickets before everyone else on 12 December 2023 at 09:00.

How do the pre-sale tickets for the Michael Bubl�: The Higher Tour work?

Discovery Bank clients have an exclusive 48-hour pre-sale from 12 December 2023 at 09:00 until 14 December 2023 at 08:59. Tickets are exclusively available from the Ticketmaster site. All payments need to be completed using your Discovery Bank card or Discovery Card. All other payment cards will be rejected from processing payment.

Where can I buy tickets for the Michael Bubl�: The Higher Tour concerts?

Tickets for the Michael Bubl�: The Higher Tour events are available exclusively through Ticketmaster.co.za.

Only tickets bought through Ticketmaster.co.za are valid for entry to Michael Bubl� events in South Africa. Fans are strongly advised against purchasing tickets from Viagogo or other third-party websites. These tickets are unlawfully resold by deceitful sellers for multiple times the face value and are not legitimate tickets. Should you purchase these tickets you will be denied entry into the venue, and you will not be entitled to a refund.

How many pre-sale tickets can I book for the Michael Bubl�: The Higher Tour concerts?

A primary cardholder or secondary cardholder(s) combined can book up to 10 pre-sale tickets per concert (one show of the tour) using a Discovery Bank card or Discovery Card. You can get up to 10 General On-Sale tickets per city from day two once the pre-sale is complete.

Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice by Ticketmaster at its discretion. This includes orders associated with the same name, email address, billing address, credit card number or other information.

Can I book pre-sale tickets for Michael Bubl�: The Higher Tour if I have a �iscovery Account?

Yes, clients with a �iscovery Account can book pre-sale tickets for the Michael Bubl� events from 12 December 2023. Simply go to the Ticketmaster.co.za site and complete the payment using your �iscovery Account.

Where and when are the Michael Bubl�: The Higher Tour events taking place?

There will be four Michael Bubl�: The Higher Tour events in South Africa in 2023 - two in Cape Town and two in Pretoria. The details of the four events are:

Tuesday & Wednesday, 16 & 17 April 2024, at the Grand Arena, GrandWest, Cape Town
- Doors open at 19:00 and the show starts at 20:00
Friday & Saturday, 19 & 20 April 2024, at the SunBet Arena, Time Square, Pretoria
- Doors open at 19:00 and the show starts at 20:00

Where can I get more information about booking pre-sale tickets for the Michael Bubl�: The Higher Tour events?

For more information, please follow the relevant link below:

Are there VIP or meet and greet tickets for the Michael Bubl� tour?

There are no VIP or meet and greet packages for the Michael Bubl� tour.

When do I get my Michael Bubl� event tickets?

You will only receive an order confirmation after you buy a ticket. Ticketmaster will notify all fans when tickets are available to view and download. You'll be able to access your tickets in your Ticketmaster account under 'My Account' or in the Ticketmaster app that's available on the App Store or Google Play Store.

You need to transfer tickets through Ticket Transfer to the friends or family members you booked for.

How do I get hold of Ticketmaster Customer Care?

If you have an account and need help with an order, Please click here to contact the Ticketmaster Customer Care team.

If you do not have an account, please click here to contact Ticketmaster.

How do digital tickets work?

Please note for this specific event, all tickets will be digital - via registering a Ticketmaster account. After the successful purchase of tickets, fans can access their tickets by either accessing it in My Account or by downloading the Ticketmaster App via Apple or Google Play Store. Tickets will only be available 30 days before the event. All fans are required to transfer additional tickets to their friends/family attending with them making use of Ticket Transfer. Ticketholders need to provide photo ID at the event that matches the name on the ticket.

What is ticket transfer?

Ticket Transfer lets you send tickets to friends before the event, straight from your Ticketmaster account to theirs. No more driving around town handing out tickets or waiting outside the venue for the friend who's always late! Ticket Transfer is convenient, simple, and free and can be done on your desktop or mobile. Ticket Transfer will be active from 30 days before the event date. For more information on Ticket Transfer see here. Ticket Transfer does however not apply to a family unit where attendees are underage, in which case the tickets do not have to be transferred.

By making use of Ticket Transfer, fans will be able to transfer tickets to the fans who are attending the event with them. Ticket Transfer does however not apply to a family unit where attendees are underage, in which case the tickets do not have to be transferred.

What are Official Platinum Tickets?

Platinum tickets are the best-seated tickets in the house. These tickets vary in price driven by demand from fans, similar to airline tickets and hotel rooms. By using this dynamic pricing, we give fans an opportunity to safely buy official tickets for the events they love right up to the date of the show. Official Platinum Tickets do not include any additional items and only include a ticket to the event.

What is Ticketmaster's Fan Guarantee?

With the Ticketmaster Fan Guarantee you are entitled to cancel your ticket up to 60 days before the event date. As a ticket buyer you will receive a full refund of the purchase price, less a cancellation fee which is equal to the relevant Service Charge in respect of your ticket purchase. See our full terms & conditions here.

How do I add or change the name on the tickets?

Ticketmaster will activate Ticket Transfer 30 days before the event which will allow you to transfer the tickets to your friends/family that will be attending with you, after which their name will display on the ticket.

If I purchase a ticket via another website, are they still valid?

Tickets bought from third-party websites like Viagogo are NOT valid for entry. Always make sure to only buy tickets from Ticketmaster.

James Blunt 'Who We Used To Be Tour

When is James Blunt coming to South Africa?

12 September 2024, Grand Arena, GrandWest, Cape Town

14 September 2024, SunBet Arena, Time Square, Pretoria

Where can I buy tickets for James Blunt?

Tickets are exclusively available from Ticketmaster.co.za or via BigConcerts.co.za.

What are the showtimes for James Blunt?

Grand Arena, GrandWest, Cape Town
Doors: 7 pm
Show: 8 pm

SunBet Arena, Time Square, Pretoria
Doors: 6 pm
Show: 8 pm

When does the Discovery Bank pre-sale start for James Blunt?

Wednesday 29 November 2023 at 9 am from Ticketmaster.co.za

When do tickets go on sale for James Blunt?

Friday 1 December 2023 at 9 am from Ticketmaster.co.za

Are Viagogo tickets valid?

Fans are strongly advised against purchasing tickets from Viagogo. These tickets are unlawfully resold by deceitful sellers for multiple times the face value and are not legitimate tickets. Should you purchase these tickets you will be denied entry into the venue and you will not be entitled to a refund.

How do I get hold of Ticketmaster Customer Care?

I have an account and need help with an order: Please click here to contact the Ticketmaster Customer Care team.

I do not have an account, please click here to contact Ticketmaster.

How does the Discovery Bank Pre-Sale work for James Blunt?

Discovery Bank clients have an exclusive 48-hour pre-sale from Wednesday 29 November at 09:00 to Friday 1 December at 8:59 am. All payments need to be completed using your Discovery Bank card or Discovery Card. All other payment cards will be rejected from processing payment.

Is there a ticket limit for James Blunt?

There is a ticket limit of 8 tickets per credit card per city on this event for the Discovery Bank pre-sale. The general limit per customer is 8.

Is there an age restriction for the concert?

No under 3's allowed. Children must be accompanied by a responsible adult and must have adequate ear protection.

Are there VIP or meet and greet tickets for the James Blunt tour?

No, there are no VIP tickets for the James Blunt tour

When do I get my tickets?

Ticket delivery will be delayed for this event, all fans will be notified when tickets are available to download/view. You will only receive an order confirmation after your purchase.

How do digital tickets work?

What is ticket transfer?

Ticket Transfer lets you send tickets to friends before the event, straight from your Ticketmaster account to theirs. No more driving around town handing out tickets or waiting outside the venue for the friend who's always late! Ticket Transfer is convenient, simple and free and can be done on your desktop or mobile. Ticket Transfer will be active from 30 days before the event date. For more information on Ticket Transfer see here. Ticket Transfer does however not apply to a family unit where attendees are under age, in which case the tickets do not have to be transferred.

By making use of Ticket Transfer, fans will be able to transfer tickets to the fans that are attending the event with them. Ticket Transfer does however not apply to a family unit where attendees are underage, in which case the tickets do not have to be transferred.

What are Official Platinum Tickets?

What is Ticketmaster's Fan Guarantee?

How do I add or change the name on the tickets?

Ticketmaster will activate Ticket Transfer 30 days before the event that will allow you to transfer the tickets to your friends/family that will be attending with you, after which their name will display on the ticket.

For minors, the name on the ticket does not have to match theirs, they would however need to provide proof of identification for entry.

Are tickets that are bought on other website valid?

Tickets bought from third party websites like Viagogo are NOT valid for entry, all fans with tickets issued by Viagogo will be barred from entering the venue. Always make sure to only buy tickets from the authorized ticketing agent.

Jimmy Carr 'Terribly Funny Tour'

When is Jimmy Carr's 'Terribly Funny' tour coming to South Africa?

2 March 2024, SunBet Arena, Time Square, Pretoria

3 March 2024, Grand Arena, GrandWest, Cape Town

Where can I buy tickets for Jimmy Carr?

Tickets are exclusively available from Ticketmaster.co.za or via BigConcerts.co.za.

What are the showtimes for Jimmy Carr?

SunBet Arena, Time Square, Pretoria
Doors: 6 pm
Show: 8 pm

Grand Arena, GrandWest, Cape Town
Doors: 6 pm
Show: 7 pm

When does the Discovery Bank pre-sale start for Jimmy Carr?

Wednesday 29 November 2023 at 9 am from Ticketmaster.co.za

When do tickets go on sale for Jimmy Carr?

Friday 1 December 2023 at 9 am from Ticketmaster.co.za

Are Viagogo tickets valid?

How do I get hold of Ticketmaster Customer Care?

I have an account and need help with an order: Please click here to contact the Ticketmaster Customer Care team.

I do not have an account, please click here to contact Ticketmaster.

How does the Discovery Bank Pre-Sale work for Jimmy Carr?

Is there a ticket limit for Jimmy Carr?

There is a ticket limit of 10 tickets per credit card per city on this event for the Discovery Bank pre-sale. The general limit per customer is 10.

Is there an age restriction for the concert?

This show is not suitable for children under the age of 16. The show is intended for adults.

Are there VIP or meet and greet tickets for the Jimmy Carr tour?

No, there are no VIP tickets for the Jimmy Carr tour

When do I get my tickets?

Ticket delivery will be delayed for this event, all fans will be notified when tickets are available to download/view. You will only receive an order confirmation after your purchase.

How do digital tickets work?

What is ticket transfer?

Ticket Transfer lets you send tickets to friends before the event, straight from your Ticketmaster account to theirs. No more driving around town handing out tickets or waiting outside the venue for the friend who's always late! Ticket Transfer is convenient, simple and free and can be done on your desktop or mobile. Ticket Transfer will be active from 30 days before the event date. For more information on Ticket Transfer see here. Ticket Transfer does however not apply to a family unit where attendees are under age, in which case the tickets do not have to be transferred.

What are Official Platinum Tickets?

What is Ticketmaster's Fan Guarantee?

How do I add or change the name on the tickets?

Are tickets that are bought on other website valid?

Black Friday special offer for discounted Calabash South Africa tickets

What is the Black Friday special offer for Discovery Bank clients?

Discovery Bank clients can enjoy a 25% discount on any two seated tickets in selected blocks or 50% off any four standing tickets for Calabash South Africa, or make use of both of these offers.

Can I cancel my current tickets and purchase new ones with the Black Friday discount?

No. Cancellations are not allowed. The Black Friday offer is valid for new purchases only. Remember that Calabash South Africa tickets are subject to the Big Concerts' cancellation clause.

I purchased Calabash South Africa tickets before the Black Friday special. Can I still take advantage of the discount?

Yes, if you purchased tickets prior to the Black Friday special, you still have the opportunity to purchase more tickets at a discounted rate with this exclusive offer.

Can I get both deals - 25% off seated tickets and 50% off standing tickets to Calabash South Africa?

Yes, clients can enjoy both deals. You can get 25% off two or more seated tickets in selected blocks or 50% off four or more standing tickets, or make use of both of these offers. The ticket limit is 20 per customer.

Which blocks of seated Calabash South Africa tickets will be discounted on Black Friday special offer for Discovery Bank clients?

Discounted ticket availability is managed based on demand at the time, so specific blocks cannot be stipulated upfront.

How do I buy discounted Calabash South Africa tickets on Black Friday?

Go to the unique discount link for the city you want to buy tickets for between 00:00 and 23:59 on Black Friday, 24 November 2023.
- Cape Town Calabash South Africa tickets: https://www.ticketmaster.co.za/event/1907?subchannel_id=10040
- Johannesburg Calabash South Africa tickets: https://www.ticketmaster.co.za/event/1905?subchannel_id=10040
Select Choose your tickets and make your selection - remember to choose at least two seated tickets in demarcated discounted blocks or at least four standing tickets, or both of these ticket types, to receive a discount.
The prices displayed on the page are already discounted.
Pay with your Discovery Bank card or Discovery Card at the checkout to complete the transaction.

How are discounts tracked for the Black Friday offer?

Discounts are tracked through a separate hold code that is only available unique links for tickets in each city: Cape Town https://www.ticketmaster.co.za/event/1907?subchannel_id=10040 and Johannesburg https://www.ticketmaster.co.za/event/1905?subchannel_id=10040. Only Discovery Bank cardholders will have access to purchase tickets on the unique link.

What is the timeline for the Black Friday special offer?

The offer is valid from 00:00 to 23:59 on 24 November 2023.

Who is headlining Calabash South Africa?

Maroon 5 is the headline act for Calabash South Africa, promising an unforgettable musical experience.

Are there limitations on the number of tickets one can purchase?

Yes, there is a ticket limit of 20 per Discovery Bank client for both seated and standing tickets.

How can people who are not Discovery Bank clients access the Black Friday discounts on Calabash South Africa tickets?

Non-Discovery Bank clients can join now with a qualifying account, add a free virtual card instantly, and ensure they're ready to grab tickets.

Why do I have to avoid purchasing tickets from Viagogo?

Tickets from Viagogo are unlawfully resold for multiple times their face value and are not legitimate. Entry will be denied, and no refunds will be granted for such tickets.

Calabash South Africa

What is Calabash South Africa?

Calabash South Africa is set to become the ultimate stage for South Africans to witness the world's top artists. The 2024 event is the inaugural festival, which is set to expand into multiple days in the future. With an incredible line-up of VIP experiences, exclusive hospitality areas, and other fantastic options, the festival caters to the hearts of festgoers. Get ready for an unforgettable event!

When are Calabash South Africa tickets going on sale?

Ticket sales for Calabash South Africa open on 3 November 2023. Discovery Bank Transaction Account, Credit Card Account, Suite and �iscovery Account clients get 48 hours pre-sale access to tickets before everyone else on 1 November 2023 at 09:00.

How do the pre-sale tickets for Calabash South Africa work

Discovery Bank clients have an exclusive 48-hour pre-sale from 1 November 2023 at 09:00 until 3 November 2023 at 08:59. Tickets are exclusively available from www.calabashsouthafrica.co.za and www.ticketmaster.co.za. All payments need to be completed using your Discovery Bank card or Discovery Card. All other payment cards will be rejected from processing payment.

Where can I buy tickets for Calabash South Africa?

Tickets for Calabash South Africa are available exclusively from www.calabashsouthafrica.co.za and www.ticketmaster.co.za.

How many pre-sale tickets can I book for Calabash South Africa?

A primary cardholder or secondary cardholder(s) combined can book up to ten pre-sale tickets per concert (one show of the tour) using a Discovery Bank card or Discovery Card.

Can I book pre-sale tickets for Calabash South Africa if I have a �iscovery Account?

Yes. Clients with a �iscovery Account can book pre-sale tickets for Calabash South Africa from 1 November 2023. Simply go to the Ticketmaster site and complete the payment using your �iscovery Account.

Where and when is Calabash South Africa taking place?

There will be two Calabash South Africa events in 2024 - one in Cape Town and one in Johannesburg. The details of the two events are:

Wednesday, 31 January 2024, at the DHL Stadium, Cape Town
- Doors open at 14:00 and the show starts at 17:15 and ends at midnight.
Saturday, 3 February 2024, at the FNB Stadium, Johannesburg
- Doors open at 12:00 and show starts at 15:00 and ends at midnight.

Where can I get more information about booking pre-sale tickets for Calabash South Africa?

For more information, please follow the relevant link below:

Will there be Park and Ride available for Calabash South Africa?

Yes. Park-and-ride tickets for Calabash South Africa will be available on www.ticketmaster.co.za.

Are there VIP tickets for Calabash South Africa?

Yes, there will be VIP packages, which can be purchased from www.calabashsouthafrica.co.za and www.ticketmaster.co.za.

When do I get my Calabash South Africa tickets?

You need to transfer tickets through Ticket Transfer to the friends or family members you booked for.

How do I get hold of Ticketmaster Customer Care?

If you have an account and need help with an order, please click here to contact the Ticketmaster Customer Care team.

If you do not have an account, please click here to contact Ticketmaster.

Is there an age restriction for Calabash South Africa?

Yes. Children under the age of three will not be allowed access to the venue. All minors must have a valid ticket, adequate ear protection, and be accompanied by a responsible adult.

Jim Jefferies: Give 'Em What They Want Tour

When are Jim Jefferies: Give 'Em What They Want Tour tickets going on sale?

Ticket sales for the Jim Jefferies: Give 'Em What They Want Tour open 20 October 2023 but Discovery Bank transaction, credit card, suite and ?iscovery Account clients get 48 hours pre-sale access to tickets before everyone else on 18 October 2023 at 09:00.

How do the pre-sale tickets for the Jim Jefferies: Give 'Em What They Want Tour work?

Discovery Bank clients have an exclusive 48-hour pre-sale from 18 October 2023 at 09:00 until 20 October 2023 at 08:59. Tickets are exclusively available from the Ticketmaster site. All payments need to be completed using your Discovery Bank card or Discovery Card. All other payment cards will be rejected from processing payment.

Only tickets bought through Ticketmaster.co.za are valid for entry to Jim Jefferies events in South Africa. Fans are strongly advised against purchasing tickets from Viagogo or other third-party websites. These tickets are unlawfully resold by deceitful sellers for multiple times the face value and are not legitimate tickets. Should you purchase these tickets you will be denied entry into the venue, and you will not be entitled to a refund.

How many pre-sale tickets can I book for the Jim Jefferies: Give 'Em What They Want Tour concerts?

A primary cardholder or secondary cardholder(s) combined can book up to 8 pre-sale tickets per concert (one show of the tour) using a Discovery Bank card or Discovery Card.

Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice by Ticketmaster at its discretion. This includes orders associated with the same name, email address, billing address, credit card number or other information.

Can I book pre-sale tickets for Jim Jefferies: Give 'Em What They Want Tour if I have a �iscovery Account?

Yes, clients with a �iscovery Account can book pre-sale tickets for the Jim Jefferies events from 18 October 2023. Simply go to the Ticketmaster site and complete the payment using your �iscovery Account.

Where and when are the Jim Jefferies: Give 'Em What They Want Tour events taking place?

There will be two Jim Jefferies: Give 'Em What They Want Tour events in South Africa in 2023 - one in Cape Town and one in Pretoria. The details of the two events are:

Friday, 12 April 2024, at the Grand Arena, GrandWest, Cape Town
- Doors open at 19:00 and the show starts at 20:00
Saturday, 13 April 2024, at the SunBet Arena, Time Square, Pretoria
- Doors open at 17:00 and the show starts at 19:00

Where can I get more information about booking pre-sale tickets for the Jim Jefferies: Give 'Em What They Want Tour events?

For more information, please follow the relevant link below:

Are there VIP tickets for the Jim Jefferies tour?

Yes, there are VIP meet-and-greet tickets available which can be purchased from the Ticketmaster site.

When do I get my Jim Jefferies event tickets?

You need to transfer tickets through Ticket Transfer to the friends or family members you booked for.

How do I get hold of Ticketmaster Customer Care?

If you have an account and need help with an order, please click here to contact the Ticketmaster Customer Care team.

Is there an age restriction for the Jim Jefferies concerts?

This show is not suitable for children under the age of 16. The show is intended for adults.

Dave Matthews Band tour

When are Dave Matthews Band tour tickets going on sale?

Ticket sales for the 'An Evening with Dave Matthews Band' shows open 9 June 2023 but Discovery Bank transaction, credit card, suite and �iscovery Account clients get 48 hours pre-sale access to tickets before everyone else on 7 June 2023 at 09:00.

How do the pre-sale tickets for the Dave Matthews Band tour work?

Discovery Bank clients have an exclusive 48-hour pre-sale from 7 June at 09:00 until 9 June 2023 at 08:59. Tickets are exclusively available from the Ticketmaster site. All payments need to be completed using your Discovery Bank card or Discovery Card. All other payment cards will be rejected from processing payment.

Where can I buy tickets for the Dave Matthews Band concerts?

Tickets for the Dave Matthews Band tour events are available exclusively through Ticketmaster.co.za.

Only tickets bought through Ticketmaster.co.za are valid for entry to Dave Matthews Band events in South Africa. Fans are strongly advised against purchasing tickets from Viagogo or other third-party websites. These tickets are unlawfully resold by deceitful sellers for multiple times the face value and are not legitimate tickets. Should you purchase these tickets you will be denied entry into the venue, and you will not be entitled to a refund.

How many pre-sale tickets can I book for the Dave Matthews Band tour concerts?

A primary cardholder or secondary cardholder(s) combined can book up to 8 pre-sale tickets per concert (one show of the tour) using a Discovery Bank card or Discovery Card.

Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice by Ticketmaster at its discretion. This includes orders associated with the same name, email address, billing address, credit card number or other information.

Can I book pre-sale tickets for Dave Matthews Band tour if I have a �iscovery Account?

Yes, clients with a �iscovery Account can book pre-sale tickets for the Dave Matthews Band events from 7 June 2023. Simply go to the Ticketmaster site and complete the payment using your �iscovery Account.

Where and when are the Dave Matthews Band tour events taking place?

There will be two 'An Evening with Dave Matthews Band' events in South Africa in 2023 - one in Pretoria and one in Cape Town. The details of the two events are:

Sunday, 10 December 2023, at the SunBet Arena, Time Square, Pretoria
- Doors open at 17:30 and the show starts at 19:30
Tuesday, 12 December 2023, at the Grand Arena, GrandWest, Cape Town
- Doors open at 19:00 and the show starts at 20:00

Where can I get more information about booking pre-sale tickets for the Dave Matthews Band tour events?

For more information, please follow the relevant link below:

Are there VIP tickets for the Dave Matthews Band tour?

There are no VIP packages for the Dave Matthews Band tour.

When do I get my Dave Matthews Band tour tickets?

You need to transfer tickets through Ticket Transfer to the friends or family members you booked for.

How do I get hold of Ticketmaster Customer Care?

If you have an account and need help with an order, please click here to contact the Ticketmaster Customer Care team.

If you do not have an account, please click here to contact Ticketmaster.

Is there an age restriction for the Dave Matthews Band concerts?

No children under the age of 3 (three) are allowed to attend the event.

Please note if you are purchasing standing tickets, you must be over the age of 12 and 1.2m This applies to tickets in the areas. Ticketmaster & the promoter of the event has no responsibility to reseat your tickets if you do not meet the minimum requirements and you may be asked to leave the venue.

Westlife: The Wild Dreams Tour

When are Westlife: The Wild Dreams Tour tickets going on sale?

Ticket sales for the Westlife: The Wild Dreams Tour open 12 May 2023 but Discovery Bank transaction, credit card, suite and �iscovery Account clients get 48 hours pre-sale access to tickets before everyone else on 10 May 2023 at 09:00.

How do the pre-sale tickets for the Westlife: The Wild Dreams Tour work?

Discovery Bank clients have an exclusive 48-hour pre-sale from 10 May 2023 at 09:00 until 12 May 2023 at 08:59. Tickets are exclusively available from the Ticketmaster. site. All payments need to be completed using your Discovery Bank card or Discovery Card. All other payment cards will be rejected from processing payment.

Where can I buy tickets for the Westlife: The Wild Dreams Tour concerts?

Tickets for the Westlife: The Wild Dreams Tour events are available exclusively through Ticketmaster.co.za.

Only tickets bought through Ticketmaster.co.za are valid for entry to Westlife events in South Africa.. Fans are strongly advised against purchasing tickets from Viagogo or other third-party websites. These tickets are unlawfully resold by deceitful sellers for multiple times the face value and are not legitimate tickets. Should you purchase these tickets you will be denied entry into the venue, and you will not be entitled to a refund.

How many pre-sale tickets can I book for the Westlife: The Wild Dreams Tour concerts?

A primary cardholder or secondary cardholder(s) combined can book up to 8 pre-sale tickets per concert (one show of the tour) using a Discovery Bank card or Discovery Card. You can get up to 20 General On-Sale tickets per city from day two once the pre-sale is complete.

Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice by Ticketmaster at its discretion. This includes orders associated with the same name, email address, billing address, credit card number or other information.

Can I book pre-sale tickets for Westlife: The Wild Dreams Tour if I have a �iscovery Account?

Yes, clients with a �iscovery Account can book pre-sale tickets for the Westlife events from 10 May 2023. Simply go to the Ticketmaster site and complete the payment using your �iscovery Account.

Where and when are the Westlife: The Wild Dreams Tour events taking place?

There will be two Westlife: The Wild Dreams Tour events in South Africa in 2023 - one in Cape Town and one in Pretoria. The details of the two events are:

Wednesday, 1 November 2023, at the Grand Arena, GrandWest, Cape Town
- Doors open at 19:00 and the show starts at 20:00
Friday, 3 November 2023, at the SunBet Arena, Time Square, Pretoria
- Doors open at 18:00 and the show starts at 20:00

Where can I get more information about booking pre-sale tickets for the Westlife: The Wild Dreams Tour events?

For more information, please follow the relevant link below:

Are there VIP tickets for the Westlife tour?

There are no VIP packages for the Westlife tour.

When do I get my Westlife event tickets?

You need to transfer tickets through Ticket Transfer to the friends or family members you booked for.

How do I get hold of Ticketmaster Customer Care?

If you have an account and need help with an order, please click here to contact the Ticketmaster Customer Care team.

If you do not have an account, please click here to contact Ticketmaster.

Is there an age restriction for the Westlife concerts?

No children under the age of 3 (three) are allowed to attend the event.

Bryan Adams: So Happy It Hurts tour

When are the Bryan Adams: So Happy It Hurts tour tickets going on sale?

Ticket sales for the Bryan Adams: So Happy It Hurts tour open 21 April 2023 but Discovery Bank transaction, credit card, suite and �iscovery Account clients get 48 hours pre-sale access to tickets before everyone else on 19 April 2023 at 09:00.

How does the pre-sale tickets for the Bryan Adams: So Happy It Hurts tour work?

Discovery Bank clients have an exclusive 48-hour pre-sale from 19 April 2023 at 09:00 until 21 April 2023 at 09:00. Tickets are exclusively available from the Ticketmaster site. All payments need to be completed using your Discovery Bank card or Discovery Card. All other payment cards will be rejected from processing payment.

Where can I buy tickets for the Bryan Adams: So Happy It Hurts tour?

Tickets for the Bryan Adams: So Happy It Hurts tour events are available exclusively through Ticketmaster.co.za.

Only tickets bought through Ticketmaster.co.za are valid for entry to Bryan Adams events in South Africa.. Fans are strongly advised against purchasing tickets from Viagogo or other third-party websites. These tickets are unlawfully resold by deceitful sellers for multiple times the face value and are not legitimate tickets. Should you purchase these tickets you will be denied entry into the venue, and you will not be entitled to a refund.

How many pre-sale tickets can I book for the Bryan Adams: So Happy It Hurts tour concerts?

Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice by Ticketmaster at its discretion. This includes orders associated with the same name, email address, billing address, credit card number or other information.

Can I book pre-sale tickets for Bryan Adams: So Happy It Hurts tour if I have a �iscovery Account?

Yes, clients with a �iscovery Account can book pre-sale tickets for the Bryan Adams: So Happy It Hurts tour from 19 April 2023. Simply go to the Ticketmaster site and complete the payment using your �iscovery Account.

Where and when are the Bryan Adams: So Happy It Hurts tour concerts taking place?

There will be two Bryan Adams: So Happy It Hurts tour events in South Africa in 2023 - one in Cape Town and one in Pretoria. The details of the two events are:

Tuesday, 7 November 2023, at the Grand Arena, GrandWest, Cape Town
- Doors open at 19:00 and the show starts at 20:00
Friday, 10 November 2023, at the SunBet Arena, Time Square, Pretoria
- Doors open at 18:00 and the show starts at 20:00

Where can I get more information about booking pre-sale tickets for the Bryan Adams: So Happy It Hurts tour?

For more information, please follow the relevant link below:

Are there VIP tickets for the Bryan Adams tour?

There are no VIP packages for the Bryan Adams tour.

When do I get my Bryan Adams concert tickets?

You need to transfer tickets through Ticket Transfer to the friends or family members you booked for.

How do I get hold of Ticketmaster Customer Care?

If you have an account and need help with an order, please click here to contact the Ticketmaster Customer Care team.

If you do not have an account, please click here to contact Ticketmaster.

Is there an age restriction for the Bryan Adams concerts?

No children under the age of 3 (three) are allowed to attend the event.

George Ezra

When are the George Ezra tour tickets going on sale?

Ticket sales for the George Ezra tour open on 10 March 2023 but Discovery Bank Transaction, Credit Card, Suite and �iscovery Account clients get 48 hours pre-sale access to tickets before everyone else on 8 March 2023 at 09:00.

How do the pre-sale tickets for the George Ezra Tour work?

Discovery Bank clients have an exclusive 48-hour pre-sale from 8 March 2023 at 09:00 until 10 March 2023 at 09:00. Tickets are exclusively available from the Ticketmaster site. All payments need to be completed using your Discovery Bank card or Discovery Card. All other payment cards will be rejected from processing payment.

Where can I buy tickets for the George Ezra tour?

Tickets for the George Ezra tour events are available exclusively through Ticketmaster.co.za.

Only tickets bought through Ticketmaster.co.za are valid for entry to George Ezra tour events in South Africa. Tickets bought from third party websites are not valid for entry, all fans with tickets issued from third party websites will be refused entry to the venue.

How many pre-sale tickets can I book for the George Ezra tour concerts?

A primary cardholder or secondary cardholder(s) combined can book up to 8 pre-sale tickets per concert (one show of the tour) using a Discovery Bank card or Discovery Card. You can get up to 20 general on-sale tickets per city once the pre-sale is complete.

Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice by Ticketmaster at its discretion. This includes orders associated with the same name, email address, billing address, credit card number or other information.

Can I book pre-sale tickets for the George Ezra tour if I have a �iscovery Account?

Yes, clients with a �iscovery Account can book pre-sale tickets for the George Ezra tour from 8 March 2023. Simply go to the Ticketmaster site and complete the payment using your �iscovery Account.

Where and when are the George Ezra tour concerts taking place?

There will be two George Ezra tour events in South Africa in 2023 - one in Cape Town and one in Pretoria. The details of the two events are:

Wednesday, 12 July 2023, at the Grand Arena, GrandWest, Cape Town
- Doors open at 19:00 and the show starts at 20:00
Saturday, 15 July 2023, at the SunBet Arena, Time Square, Pretoria
- Doors open at 18:00 and the show starts at 20:00

Where can I get more information about booking pre-sale tickets for the George Ezra tour?

For more information, please follow the relevant link below:

Is there an age and height restriction for the George Ezra shows?

No children under the age of three years old are allowed to attend the event.

Please be aware that if you are buying standing tickets, you must be at least 12 years old and 1.2m tall. This rule applies to tickets for both the Front Zone Standing and General Admission standing areas. Neither Ticketmaster nor the event promoter is responsible for finding you a new seat if you do not meet the minimum requirements, and you may be asked to leave the venue.

When do I get my George Ezra tour concert tickets?

You need to transfer tickets through Ticket Transfer to the friends or family members you booked for.

How do I get hold of Ticketmaster Customer Care?

You can contact the Ticketmaster Customer Care team by going to the Ticketmaster Contact us page.

Are there VIP tickets for the George Ezra tour?

There are no VIP packages for the George Ezra tour.

Backstreet Boys: DNA World Tour

When are the Backstreet Boys: DNA World Tour tickets going on sale?

Ticket sales for the Backstreet Boys Tour open on 24 February 2023 but Discovery Bank transaction, credit card and suite clients get 48 hours pre-sale access to tickets before everyone else on 22 February 2023 at 09:00.

How do the pre-sale tickets for the Backstreet Boys: DNA World Tour work?

Discovery Bank clients have an exclusive 48-hour pre-sale from 22 February 2023 at 09:00 until 24 February 2023 at 09:00. Tickets are exclusively available from the Ticketmaster site. All payments need to be completed using your Discovery Bank card or Discovery Card. All other payment cards will be rejected from processing payment.

Where can I buy tickets for the Backstreet Boys: DNA World Tour?

Tickets for the Backstreet Boys: DNA World Tour events are available exclusively through Ticketmaster.co.za.

Only tickets bought through Ticketmaster.co.za are valid for entry to Backstreet Boys: DNA World Tour events in South Africa. Tickets bought from third party websites are not valid for entry, all fans with tickets issued from third party websites will be refused entry to the venue.

How many pre-sale tickets can I book for the Backstreet Boys: DNA World Tour concerts?

Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice by Ticketmaster at its discretion. This includes orders associated with the same name, email address, billing address, credit card number or other information.

Can I book pre-sale tickets for Backstreet Boys: DNA World Tour if I have a �iscovery Account?

Yes, clients with a �iscovery Account can book pre-sale tickets for the Backstreet Boys: DNA World Tour from 22 February 2023. Simply go to the Ticketmaster site and complete the payment using your �iscovery Account.

Where and when are the Backstreet Boys: DNA World Tour concerts taking place?

There will be two Backstreet Boys: DNA World Tour events in South Africa in 2023 - one in Pretoria and one in Cape Town. The details of the two events are:

Tuesday, 16 May and Friday, 17 May 2023, at the Grand Arena, GrandWest, Cape Town
- Doors open at 19:00 and the show starts at 20:00
Friday, 19 May, and Saturday 20 May 2023, at the SunBet Arena, Time Square, Pretoria
- Doors open at 18:00 and the show starts at 20:00

What are the age and height restrictions for Backstreet Boys: DNA World Tour?

Please be aware that if you are buying standing tickets, you must be at least 12 years old and 1.2m tall. This rule applies to tickets for both the Front Zone Standing and General Admission standing areas. Neither Ticketmaster nor the event promoter is responsible for finding you a new seat if you do not meet the minimum requirements, and you may be asked to leave the venue.

Where can I get more information about booking pre-sale tickets for the Backstreet Boys: DNA World Tour?

For more information, please follow the relevant link below:

When do I get my Backstreet Boys: DNA World Tour concert tickets?

You need to transfer tickets through Ticket Transfer to the friends or family members you booked for.

How do I get hold of Ticketmaster Customer Care?

You can contact the Ticketmaster Customer Care team by going to the Ticketmaster Contact us page.

UB40

When are UB40 concert tickets going on sale?

Ticket sales for UB40's concerts open to the public on Friday, 9 December 2022 from 09:00, but Discovery Bank Transaction Account, Credit Card Account, Suite, and Discovery Card clients get 48 hours pre-sale access to tickets before everyone else on Wednesday, 7 December 2022 from 9:00.

Where can I buy tickets for the UB40 concerts?

Ticket sales for UB40's concerts are available exclusively through Ticketmaster.co.za.

Are tickets bought on other websites valid?

Only tickets bought through Ticketmaster.co.za are valid for entry to UB40's concerts in South Africa. Tickets bought from third party websites are not valid for entry. All fans with tickets issued from third-party websites will be refused entry to the venue.

How many pre-sale access tickets can I book for UB40's concerts?

A primary cardholder or secondary cardholder combined can book up to 10 (ten) tickets per concert (one show) using a Discovery Bank card or the previous Discovery Card.

When and where are UB40's concerts taking place?

The performances take place on:

30 May 2023 at GrandWest in Cape Town
1 & 2 June 2023 at the ICC in Durban
3 June 2023 at Time Square in Pretoria

Is there an age restriction for UB40's concerts?

No one under three years old is allowed to attend the event, even if accompanied by an adult.

Do I need to be vaccinated to attend UB40's concerts?

As per the updated government regulations, you do not need to be vaccinated to enter a venue nor do you need to supply a negative antigen or PCR test.

Do I need to wear a mask to the concert venue?

When do I get my UB40 concert tickets?

You need to transfer tickets through Ticket Transfer to the friends or family members you booked them for.

#IWasThere

What is #IWasThere?

The #IWasThere competition is held for Discovery Bank clients to win world-class experiences that will make them want to say #IWasThere.

What is the prize for the #IWasThere competition?

The prize for the #IWasThere competition that ends in March 2023 is a trip to watch iconic football matches in the United Kingdom.

This prize includes:

Return economy flights to London, UK
Tickets to selected matches in April 2023
A VIP fan experience like you can't even imagine
Four nights' accommodation at 4-star hotels in the UK
Visas, travel insurance and local transport
Plus, R20,000 spending money.

Who can enter the #IWasThere competition?

The #IWasThere competition is open to Discovery Bank clients. If you are not yet a client, you can join now and receive 10 entries into the draw!

How does the #IWasThere competition work?

Discovery Bank clients earn entries into the draw by completing certain actions (see below). Five winners will then be selected to win the competition prize.

How do I earn entries into the #IWasThere draw?

Join Discovery Bank if you're not yet a client (if you are, you'll automatically receive 10 entries)
Every time you spend R250 or more per transaction on your Discovery Bank transaction or credit card, you'll receive another entry
Spend it via your virtual card or using Fitbit Pay, Garmin Pay, Google Pay, Samsung Pay or Apple Pay and double your entries per transaction
If you only have a savings account with Discovery Bank, upgrade to a platinum, black or purple product suite and earn 10 entries
Deposit or fund your account with R5000 or more during the entry period and you'll earn another 5 entries (excludes inter account transfers)

When will the #IWasThere draw take place?

There will be two draw dates - all entries will be eligible for both draws, but winners cannot win twice. Draw dates are as follows:

Three winners will be drawn for the period 12 December 2022 - 10 February 2023
Two winners will be drawn for the period 11 February 2022 - 6 March 2023

Can I enter the #IWasThere competition if I am already a Discovery Bank client?

Existing Discovery Bank will automatically receive 10 entries into the competition. Plus, every time you spend R250 or more per transaction on your Discovery Bank transaction or credit card, you'll receive another entry. If you spend it via your virtual card or using Fitbit Pay, Garmin Pay, Google Pay, Samsung Pay or Apple Pay and double your entries per transaction

How do I find out how many entries I have into the #IWasThere competition?

Discovery Bank clients will receive weekly notifications indicating the number of entries they have in the draw as at that date.

When is the #IWasThere winners' trip?

The trip to the United Kingdom will take place in April 2023 (fixture dependent) so please keep an eye on competition communication for more details.

If I win the #IWasThere competition, can I take a partner on the trip?

Yes, the prize will be for the winner plus a partner.

How do I know if I have won the #IWasThere competition?

The prize winners will be contacted telephonically and via email by a representative from Discovery Bank.

What happens if I win the #IWasThere competition, but I can't make the trip?

The prize is unfortunately not transferable. Should the winner not be able to make the trip, the prize will be reinstated, and a new winner drawn.

What do I need to do if I win the #IWasThere competition?

Winners will need to ensure they have a valid passport at the time of selection as well as provide Discovery Bank with the required documents timeously in order to apply for visas. Read the competition terms and conditions here.

Discovery Bank was voted #1 in client experience in South Africa - two years in a row!

Introducing the new Discovery Health app - a gateway to a personalised, end-to-end healthcare journey. Your health. Change how you do it.

Get Discovery Gap Cover free for three months.

Get award-winning* life insurance with premium discounts and cash back for healthy living! Now available on your phone.

Get a boost of up to 20% to your retirement savings

Activate your cover online Anytime, Anywhere Switch to Discovery Insure today

Smash your padel game and get 20% off!

Fast track your car hire collection. Register for Ready2GO on Vitality Travel the next time you book car hire.

Get award-winning* life insurance with premium discounts and cash back for healthy living! Now available on your phone.

Discovery Bank and Vitality Money rewards

Vitality Money

What is Vitality Money?

What is a Vitality Money status and how is it determined?

How do I apply for Vitality Money?

How do I activate Vitality Money on my Discovery Bank app?

What does Vitality Money cost?

Vitality Money Rewards

What determines my Vitality Money rewards?

What rewards can I get with Vitality Money?

What are Dynamic Interest Rates?

What are boosted dynamic lifestyle rewards?

How are my Vitality Money rewards percentages determined?

How does my Vitality Money status affect my rewards?

Understanding monthly spend

What is qualifying monthly spend?

Which cards will be used to determine monthly spend?

What spend qualifies towards Vitality Money rewards?

How is average monthly spend calculated for my travel rewards?

Vitality Active Rewards

What is Vitality Active Rewards?

Who qualifies for Vitality Active Rewards?

If I am a Discovery Bank secondary cardholder, or have a Discovery Bank savings account or the previous Discovery Card, do I qualify for the enhanced Vitality Active Rewards?

Do I need a Discovery Bank credit card to access Vitality Active Rewards?

What benefits do I get access to as a Discovery Bank client?

Why can't I play the gameboard on the Discovery app?

I don't have a South African ID number, can I access Vitality Active Rewards?

Instant rewards

What are instant rewards?

What is a boosted instant reward?

Active X Rewards

What is a Rewards Multiplier?

Can I double all my Discovery Miles earned with a Rewards Multiplier?

What is a Sneak Peek?

What is a Rest Week?

Can I use a Rest Week for a missed goal two weeks ago?

Partner spend tiles

What are Pharmacy tiles on the gameboard?

What are Fuel tiles on the gameboard?

What are Grocery tiles on the gameboard?

How do you calculate the value of the tiles?

What is the Discovery tile?

Vitality Active Rewards Spend goal

What are Vitality Active Rewards Spend goals?

How do I achieve my Spend goal?

Where can I find more information on Vitality Active Rewards Spend goals?

When do my transactions count towards my Spend goal?

Why do my transactions have to clear before I earn spend points?

What happens if my transactions only clear after the next Tuesday?

If my transaction has not cleared in time to achieve my Spend goal, will you still grant me a gameboard play the following week?

Why do Spend points not carry over to the next week to achieve my Spend goal?

Discovery Miles

What are Discovery Miles?

How do I earn Discovery Miles?

Where can I spend Discovery Miles?

What are Discovery Miles worth?

Where can I find out more about Discovery Miles?

Big Concerts

Who are Big Concerts and what rewards do I get with Big Concerts as a Discovery Bank client?

Who qualifies for the 48 hours pre-sale access to tickets?

Which artists or events can I book pre-access tickets for using my Discovery Bank card or Discovery Card and when do tickets go on sale?

How do I book pre-sale access tickets?

Are tickets for the Big Concert events only delivered digitally?

How do I allocate a name to a ticket I've bought?

Are venues wheelchair-friendly and how does accessibility seating work?

Is there an age and height restriction for the shows?

What is Ticket Transfer?

Do you have floor plans of the venues?

Will there be meet-and-greet opportunities?

How do I get hold of Ticketmaster Customer Care?

Do I have to be vaccinated to attend a Big Concerts event?

Activate your cover online
Anytime, Anywhere
Switch to Discovery Insure today