Discovery Bank won't be changing just one thing, it's changing everything - which means there are exciting times ahead! Are you keen to keep track of the latest developments as we ready ourselves to bring you a world-class banking experience? Then look no further! Find Discovery Bank news, views and helpful resources here.
Spending responsibly, along with getting active and driving well, is getting even more rewarding, as Vitality is enhancing Vitality Active Rewards so that your rewards Wednesday is even more rewarding.
From 11 July 2020, you will no longer receive instant Discovery Miles for achieving Vitality Active Rewards goals, but instead you will earn a play on the more valuable gameboard with higher Discovery Miles tiles. You will now also get discounts on selected rewards based on your Vitality Health status and you will have more ways to earn Discovery Miles for driving well.
You can find all the details in the "Here's what's new on Vitality Active Rewards" update.
We've added even more functionality to the Discovery Bank app and our digital platforms. You no longer have to call Discovery Bank to ask for an account confirmation letter because we've fast-tracked development of this as a self-service functionality and it's available now.
Self-service on the Discovery Bank app
If you are a Discovery Bank client, you can get your certified account confirmation letters on the banking app. All you have to do is:
- Log in to the Discovery Bank app
- Tap on More on the bottom-right of the screen and choose Other documents
- Select Account Confirmation Letters and choose the relevant account.
Discovery Card holders can get confirmation letters online
If you have a Discovery Card that has moved to the Discovery Bank platform but you have not joined Discovery Bank yet, you can access account confirmation letters by logging in to the new-look Discovery Bank website using your existing login details. If you don't have login details, click on REGISTER and follow the prompts.
To access your account confirmation letters, simply:
- Log in to https://online.discovery.bank/login using your existing Discovery details
- Find your account on the default ACCOUNTS page
- Select Account confirmation letter in the tile of the account to download the letter.
This is just another way in which we ensure that our clients have a great banking experience. Not a Discovery Bank client yet? What are you waiting for? Upgrade to Discovery Bank today!
At Discovery Bank and Vitality, we're committed to helping you achieve your Vitality Active Rewards money goals during the COVID-19 stay-at-home period. That's why, from Saturday, 13 June 2020, your money goal will be reduced to make achieving your goal a little easier.
Your goal will be adjusted according to the colour of your Discovery Bank card:
- Discovery Bank Gold card - your money goal will drop to 5.
- Discovery Bank Platinum card - your money goal will drop to 7.
- Discovery Bank Black or Purple card - your money goal will drop to 10.
If you don't achieve your goal in a specific week, all progress will carry over to the following week's cycle (Saturday to Friday) until the money goal is achieved. If you earn more points in a week than what you need to achieve your goal, the excess points will carry over and contribute towards the following week's goal.
This means that, because we are reducing the goals from Saturday, 13 June 2020, you may carry over sufficient points to meet not only the next week's goal, but the goal for the week after that (starting Saturday, 20 June 2020) too.
As these new goals will go live this Saturday (13 June), you will need to achieve your money goals by midnight on Friday. Late events received on Saturday will not be processed.
For more information on Vitality Active Rewards goal updates, please visit the Vitality Active Rewards update page.
The Discovery Bank app just became even more useful... and rewarding.
Along with being able to manage your whole banking profile from the app, you can now manage your and your family's airtime and data needs as well. Discovery Bank clients can now buy airtime, data and SMS bundles through the Discovery Bank app.
Get an extra 15% off when you use your Discovery Miles
While you can use any of your bank accounts to buy airtime, SMS and data vouchers, we know that many of our clients rely on rewards more than ever right now, and use Discovery Miles to help manage expenses and shopping needs.
That's why we're not only giving Discovery Bank clients who've activated Vitality Money the opportunity to use their Discovery Miles to buy airtime, data and SMS bundles, but we're also giving you an exclusive 15% discount when redeeming Discovery Miles.
You can also purchase prepaid water and electricity on the app. Plus, you will still get 15% discount if you use your Discovery Miles to pay for these purchases. Even more features and purchasing options will be added to the app in the future, so keep an eye on this page and our social media channels for updates.
*The 15% discount when redeeming Discovery Miles for purchases is a limited-time offer and the validity period is subject to change.