CASE MANAGEMENT
- Ongoing support for positive cases including daily check-ins
- Navigation to isolation hotels
Core
PRO-ACTIVE CASE MANAGEMENT FOR SUSPECTED INFECTIONS
In the event of a suspected or confirmed case as identified through the COVID-19 Risk Assessment, a case manager will be assigned to the employee and assist with all aspects of the COVID-19 journey, including:
- Clinical advice on the potential signs, severity and symptoms of the virus
- Navigating benefits and full cover DHMS options
- Facilitation of testing protocols and procedures
- Ongoing support for the duration of the illness, including daily check-ins, progress tracking and confirmation when safe to return to work