Managing your Discovery Vitality premium during the Covid-19 lockdown
South Africa is currently in a nationwide lockdown to help reduce the risk of COVID-19 in our country. Understandably, the impact of the lockdown is far-reaching as many of our clients experience financial constraints. Notwithstanding the financial pressures brought about by the lockdown, we Despite the financial pressures brought about by the lockdown, we believe it is critical to maintain your cover to ensure your family’s wellbeing and security. We will therefore be implementing a series of solutions across our various products to provide flexibility and support to qualifying clients so that they may continue to be covered.
This update is not meant as financial advice. Please contact your financial adviser for further information on any of these financial support options, and before making any financial decision. You can also contact us on 0860 99 88 77 for further information.
Your Vitality membership will adjust to the specific premium relief option chosen
During the COVID-19 lockdown, your Vitality membership, premiums and benefits will follow the same process as your underlying insurance products. This means that if your underlying policy suspends or falls into arrears, then your Vitality benefits would suspend. This is how your Vitality membership will be affected for the different products and relief option selected:
Discovery Life:
- Premium Relief option: Vitality membership will continue and Vitality premiums will be funded from the Paybacks.
- Suspended cover option: Vitality membership and Vitality premiums will be paused, and clients’ membership and premiums will be reinstated after the end of the Suspended Cover period.
Discovery Insure:
- Premium Relief option: Vitality Drive membership will continue and Vitality Drive premiums will be funded from the Insure Funder Account.
- Accessing Future Fuel Cashbacks Today: Vitality Drive membership will continue and the Vitality Drive premiums will be recouped from the Insure Funder Account.
- Suspended/reduced cover option: Vitality Drive membership and Vitality Drive premiums attached will be paused, and clients’ membership and premiums will be reinstated after the end of the Suspended/reduced Cover period.