Shop smarter and safer this Black Friday, with Discovery AI

Black Friday is the perfect time to grab incredible deals, but it's also a day when overspending and online fraud risks spike. With Discovery AI on WhatsApp, you have a smart, always-on private banker that helps you plan, track and optimise your shopping - while keeping your money safe with Discovery Bank's advanced security features.
Discovery AI makes managing your money effortless and helps you shop smarter. Available on WhatsApp, it gives you instant, personalised answers to your most common - and specific - questions about spending, budgeting and security.
Whether you want to check your latest transactions, track your budget, optimise your rewards, or set up alerts, Discovery AI makes it all quick, simple and secure.
Smarter shopping starts with the right questions
Long before you hit the "Buy now" button, or tap your card or cellphone, you can prepare by asking Discovery AI questions like:
- "Can I set up a budget for Black Friday?" Set clear spending limits per category and activate spend alerts to let you know when you're close to reaching them.
- "Am I close to my budget limits?" See a summary of your spend in each category and how you're tracking towards your limits, or if you've exceeded them.
- "At which stores do I get Vitality discounts or rewards?" Visit these stores online or pop into a physical store to see the extra deals you can score on top of your usual Vitality Health and Vitality Money rewards.
- "What's the available balance on my credit card?" Check on just how much you have to spend. And remember, it's useful information - not a target!
- "Remind me of my upcoming debit orders" Be aware of your upcoming debit orders so you don't overspend and have enough money to cover them.
Stay safe with Discovery Bank's security features
Fraudsters love Black Friday too - but Discovery AI can help keep you protected. Ask questions like:
- "Can I get alerts for transactions made on my account?" Get the steps to stay informed about all transactions on your account.
- "How do I create a virtual card for online shopping?" Easily set up a new virtual card for secure online purchases and easy on-the-go payments.
- "What security features should I enable?" Get useful info on how to shop safer and contact details if you suspect fraud.
- "What are my recent unusual transactions?" See your recent unusual transactions and get more details if you have concerns.
- "Help me check my statements" Easily retrieve the documents you want to check your transactions after your shopping spree!
Ready to shop smarter? It's quick and easy:
- Add +27 11 324 4844 to your contacts.
- Just say "Hi" or any other greeting or phrase you prefer.
- Authenticate securely through the Discovery Bank app.
You can also launch Discovery AI directly from the app's Contact us page. Once you're set up, simply chat with Discovery AI. Every response is securely connected to your account and customised to your financial needs.
And if Discovery AI needs help, you can conveniently connect to a Discovery Banker through text for continuous, personalised support.
The Future of Banking. Now.
This article is meant only as information and should not be taken as financial advice. For tailored advice, please contact your financial adviser.
Discovery AI features subject to individual client data and products. Discovery AI may make mistakes, and all answers should be verified before being relied upon. Responses should not be considered financial advice. For any financial advice, please consult a financial adviser.