'What's up?' with your Discovery Insure plan? - Ask us on Whatsapp

We know that - as the saying goes - 'the devil is in the detail' - and sometimes, it's tough to remember all the various details about your Discovery Insure plan. In order to help you access your information, quickly and efficiently, we've set up a dedicated Discovery Insure Whatsapp service just for you.

By doing so, you can get answers to basic questions you may have from time to time - no queues, no phone calls and no waiting. You can use this service to help you better manage your insurance needs, ensuring that you have the comprehensive cover that truly serves your lifestyle and circumstances.

What can you use the Ask Discovery Whatsapp service for?

On the world's largest messaging app, you can now interact with us directly at any time of day. Using the Whatsapp service, you can:

• Ask a question in relation to your Discovery Insure car, home and business insurance plans
• Request specific documentation such as your confirmation of insurance cover for your vehicle, cross border letter and Plan documents

Once you have submitted a request or a question; the information or documents you need will immediately be sent to you.

How to register for the Ask Discovery Whatsapp service

1. Head over to our dedicated registration page and log in with your Discovery username and password
2. Check and confirm your phone number on the registration page
3. Capture the one-time-password that you will have received on your phone and complete the registration prompts.
4. If you are having problems with your OTP, set up your OTP and then go back to the registration page in step 1.
5. Look out for a confirmation message from us on WhatsApp

Learn more about the Ask Discovery service here.