The Discovery Health Medical Scheme is an independent non-profit entity governed by the Medical Schemes Act, and regulated by the Council for Medical Schemes. It is administered by a separate company, Discovery Health (Pty) Ltd, an authorised financial services provider.
Discovery HomeCare offers you quality home-based care services in the comfort of your home. Using the services of Discovery HomeCare, members can receive care from a qualified caregiver and continue to live in the familiar surroundings of their homes despite their illness or condition.
Discovery HomeCare is an accredited service provider that offers high quality service provided by professional nurses or qualified care workers who have received additional quality training from Discovery Health (Pty) Ltd.
Discovery HomeCare will provide quality nursing or caregiver support in your home for the following:
|Service||What it entails||How it is covered by Discovery Health Medical Scheme|
|End-of-life care||End-of-life care provided by nurses or caregivers in partnership with the Hospice Palliative Care Association of South Africa.||Paid from the Compassionate Care Benefit up to a set limit for a person once in their lifetime. Oncology related conditions are paid from the Advanced Illness Benefit.|
|The administration of IV antimicrobials, iron treatment, steroids and immunoglobulins for patients whose condition is stable and hospital admission is not required.||Paid from the Hospital Benefit if funding is approved (for example in lieu of hospitalisation).|
|Wound care||Wound care for venous ulcers, diabetic foot ulcers, pressure sores and other moderate to severe wounds for patients whose condition is stable and hospital admission is not required.||This type of care could be paid either from available day-to-day benefits or from the Hospital Benefit if funding is approved (for example in lieu of hospitalisation).|
|Postnatal care||This service offers home visits for healthy mothers and their babies if they choose to be discharged a day early from hospital. This service includes three day visits by a midwife, within a six-week period.||This type of care will be paid from the Hospital Benefit if funding is approved (for example in lieu of hospitalisation).|
How to apply for Discovery HomeCare services
To access any of the Discovery HomeCare services, please discuss this with your treating doctor. If your doctor is in favour of this, he will need to complete the application form to request the required services.
Your doctor can call us on 0860 462 273 or email firstname.lastname@example.org and one of our qualified Discovery HomeCare consultants will contact him to arrange the service.
Discovery HomeCare services are available to members living in Gauteng, Cape Town, KwaZulu-Natal. Selected services are available in Port Elizabeth. As Discovery HomeCare grows its network, these services will be expanded to other areas across the country. We will keep you updated when Discovery HomeCare becomes available in other areas.
The benefits of Discovery HomeCare
Improved patient experience and service
You do not have to travel to a facility to receive care, you can receive treatment and have accredited nurses or caregivers take care of you in the comfort of your own home.
Maintaining and improving quality of care and patient outcomes
Highly skilled nurses and caregivers deliver quality homecare in a professional manner.
Prevention of hospital admissions and shortening length of stays
Certain treatment can be rendered in a home environment, making it possible to receive care without being admitted to hospital. Discovery HomeCare can also assist to reduce the standard number of days in hospital, making it possible for patients to recover in the familiar surroundings of their homes.