Discovery Insure Frequently Asked Questions

Select a category below to help narrow where we might be able to answer your question.

My plan

Submit a claim

Making a change to my plan

Plan benefits

How to activate the Uber benefit

Vehicle and driving details

Making a change to my personal details

Update payment details

View my Vitality Drive rewards

{% set cards = [ [ "About Discovery Insure", "Find out why Discovery Insure offers car and home insurance at highly competitive rates.", "svg-icon-discovery-disc" ], [ "Cover with Discovery Insure", "Learn about joining Discovery Insure, getting a quote, and car and home cover options", "svg-icon-shield-tick" ], [ "Managing my plan", "Find what you need to know about managing your plan and account details, and more.", "svg-icon-add-details-online" ], [ "Claiming", "Have your claims- and excess-related questions answered.", "svg-icon-accident-impact-alert" ], [ "Vitality Drive", "Learn about Vitality Drive and how we reward you for driving well.", "svg-icon-vitality-drive" ], [ "Vitality Active Rewards", "Learn about Vitality Drive and how we reward you for driving well.", "svg-icon-vitality-goal-achieved-1" ], [ "Vitality Drive telematic devices", "Learn about DQ-Track and how we track your trips", "svg-icon-link-insure-sensor" ], [ "Vehicle Warranty", "Learn why the Discovery Insure Vehicle Warranty might be for you", "svg-icon-vehicle-care" ], [ "Discovery Insure mobile app", "Learn all about the Discovery Insure mobile app", "svg-icon-steering-wheel" ] ] %} {% for title,description, icon in cards %} {% if (loop.index0 % 3) == 0 %}
{% endif %}
{{ title }}

{{description }}

{% if (loop.index0 % 3) == 2 or loop.last %}
{% endif %} {% endfor %}

What to do in a vehicle or household emergency

If you need help in a vehicle or household emergency, contact Discovery 911 on 0860 999 911.

Find out about our emergency services
Manage my plan

The most convenient way to manage your policy is to log into your plan.

Here you can

Update your details

Download plan documents

View your rewards

Change your plan

Submit documents

View recent interactions

Make sure you download the Discovery app

Find even more information and manage your plan using the Discovery mobile application


Not finding what you're looking for?
Log your query with us, and one of our consultants will get back to you.
Log in

Please click here to login into Discovery Digital Id

Please click here to login into Discovery Digital Id