Manage your health plan 24/7
In today's tech-savvy world you want your medical aid to keep up with technology, your schedule, and how you prefer to do things. We've enhanced what our website and app can do for you for fast, convenient service, whenever and wherever you need it.
You can instantly submit claims and find a healthcare provider in our network. You can track your health and medicine, and have a doctor consultation online. Simply ask our "Ask Discovery" service bot on WhatsApp your questions and it can take you to the information you need any time, day or night. We're making managing your healthcare a lot more convenient.
What do you call a service agent who can find information for you and never needs to sleep? A service bot. Go to www.discovery.co.za or visit or Get Help feature. You can also ask a question on WhatsApp (save our number 0860 756 756 on your phone and say 'Hi' to start chatting with us 24/7).
Find a healthcare provider
If you recently searched for a doctor or hospital in our network, or just the closest pharmacy, you might have noticed that this feature has a new look. It also does more. You can search for a doctor and see which ones are in our network, see doctors' practice information, and get directions to their offices.
Submit and track your claims
You no longer need a scanner to scan your claim. The Scan function in the app now lets you use your smartphone's camera as your scanner. You can still send us a photo of the bill instead, if you prefer. You don't have to send us a claim if the healthcare provider is part of our network.
Access any document on the go
We bring you hassle-free admin with our Find a document feature. Find the latest version of the document, fill it in and submit it - all on the app.
Track your health
Living healthier has never been more rewarding. Qualifying members get rewarded for achieving personal health goals such as going for recommended health checks, exercising and taking their medicine as directed.
Connect with doctors online
Connect with your doctor online from the comfort of your home. Find a doctor and book an online consultation, to get care when you need it most.
Track your medicine
Your chronic medicine works best if you take it every day at about the same time. Our medicine tracker helps you to remember to take your medicine, refill your prescription, and visit your doctor for a new script when your prescription runs out. This feature is only available on the Discovery app.
Your virtual membership card
You can access your digital membership card and use this card at any healthcare provider to validate your membership.
Get help even faster
Can't find what you're looking for? Our virtual assistant can give you the help that you need whenever you need it.
Download the Discovery app today
Download the app
Discovery Health Medical Scheme is an independent non-profit entity governed by the Medical Schemes Act and regulated by the Council for Medical Schemes. It is administered by a separate company, Discovery Health (Pty) Ltd, an authorised financial services provider.