Your privacy matters
We are changing the way we communicate with you. In line with the Protection of Personal Information Act (POPIA), we are taking every precaution to ensure that we protect your personal information. Here is a quick description of the improvements we will implement in the next few months.
Secure Inbox
We are making sure that we properly secure all Discovery communication containing personal information and that only the intended individuals can access your information. With our Secure Inbox solution, only the individuals that have your password can access your information. This helps keep your information private and secure. The Secure Inbox is available on the Discovery app and Discovery website.
Secure PDFs
We sometimes send you emails containing personal information in PDF attachments. For these emails, we will add an additional layer of security by means of encryption. This means that you will need a password (either your identity number or date of birth) to open and view the document. The encryption remains in place even if you forward the document to someone else, like your financial adviser or broker.
Communication preferences
You can decide what types of communication you receive from Discovery and how you receive them. You can manage this on the Discovery app and Discovery website. You can choose if you want to receive additional marketing information and update your preferred communication delivery method.