Personal Health Pathways is helping Cheyeza manage her type 2 diabetes

At the beginning of 2025, Cheyeza Shingange was diagnosed with type 2 diabetes that prompted her to seek out medical aid cover to take better care of herself.
With this diagnosis, Cheyeza anticipated that she would need cover to help manage her new healthcare needs and additional expenses.
"I began to look for a medical aid that would cater for my needs and help me understand what I was going through. I became interested in Discovery's medical aid plan options after going through their various benefits."
"Once signing up as a new member, Cheyeza discovered that there was more on offer to support her health needs"
"Over and above the standard benefits she expected to see on offer, Cheyeza was introduced to a whole other benefit as part of her new medical aid plan - Personal Health Pathways, a unique tool that members can use directly on the Discovery Health app to personal their own healthcare needs with tailored next best actions for improving future health outcomes - in real-time.
Following her diabetes diagnosis, Cheyeza has regular healthcare appointments with her treating doctor. By activating the free tool, she now has personalised healthcare actions and recommendations that align with her condition's healthcare needs.
As she engages with the tool and completes her healthcare recommendations, she earns Ðiscovery Miles, personalised rewards and funds (up to R500 for each completed healthcare goal achieved, and up to R10,000 maximum) in her Personal Health Fund.
It's from these accumulated funds that she can pay for her day-to-day medical expenses to help manage her diabetes care and improve her overall state of health.
"The Discovery Health team gave me relief in knowing that the tool could help me earn funds that could be used to pay for some of my regular healthcare expenses, simply by completing the recommended actions like attending consultations with my doctor. It also helps me to pay for my medication."
"Personal Health Pathways is an important tool because it helps me keep track of my health check-ups."
Using the personalised recommendations, Cheyeza can easily attend all her necessary appointments - whether as day-to-day needs or periodically every 6 months or so. "It also helps me to see different doctors that specialise in different healthcare areas that I need monitored."
And it's mostly for this reason that Cheyeza feels that all Discovery Health Medical Aid members should activate and make the most of their own Personal Health Pathways recommended healthcare actions.
It's personalised, simple to use and everyone can benefit when taking proactive steps to take better care of their health.
"What keeps me motivated to achieve my goals is to become healthier."
"It also motivates me to go and attend different appointments in future because I want to keep track of my health."
The rewards component is also an attractive and motivating feature for Cheyeza. "I get discounts when I buy food from shops like Woolworths and many others."
"I like the fact that Personal Health Pathways helps me to save money and get more benefits. I enjoy it more when I achieve my health and wellness goals."
Today, Cheyeza feels that she is on top of her healthcare needs and taking the best care of herself that she possibly can. The Personal Health Pathways tool has been instrumental in helping her to best manage her diabetes condition so far. And with the savings, she also feels that she can even allow herself to plan a future holiday - as a well-deserved treat!