Easy ways to claim with Discovery Insure


Chances are that you are going to have to claim from your insurance at some point, which, thankfully, you have for these moments.

So there you are, going about your daily routine, content with life in general. Suddenly out of the blue, you discover your geyser at home has burst. Or a careless driver has put some unwanted dents in the side of your car. Your mind leaps to all the costs, all the hassle. You're going to have to claim from your insurance, which, thankfully, you have for these moments. You can rest assured that it's easy to claim from us.

You can choose from any of these ways, depending on what suits you better:

  1. Claim using the Discovery app on your smartphone. You can download the app from the Apple App Store or Google Play Store. You'll be able to photograph the accident scene, capture the details of the other drivers and witnesses, and send the information to us to immediately start your claim.
  2. Claim online at www.discovery.co.za without even having to speak to anyone.
  3. Claim by calling us at 0860 751 751.
  4. Claim through your financial adviser.

Self-approve your claim

You can easily log and auto-approve your own claims for car glass - and geysers - online or on the Discovery app. As long as your premiums are paid up to date, we'll automatically authorise your claim and let you know if you need to pay an excess. We'll also send the authorisation to the relevant service provider.

Track your claim

You can keep track of your claim online through. You can see the progress of your claim, access contact details for the service provider and, with a motor claim, view photographs of your car as it goes through repairs. You can follow claims for your car, household contents, buildings, and portable possessions.

So the next time you have to claim after unfortunately experiencing some damage to your goods, don't stress. We're here for you to make your life a little bit easier. That's our promise.

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