The Crowd Search Sensor
The Crowd Search Sensor is our state-of-the-art wireless tracking device that combines the best of the Vitality Drive Sensor and the standalone DQ-Track. This is because it uses the latest smartphone-enabled telematics technology and includes enhanced stolen-vehicle recovery that has over a 90% improvement in recovery rates when compared with other telematics devices.
Please note: If we decide that your client has a high-risk vehicle, they must have the Crowd Search Sensor installed in their vehicle. The Crowd Search Sensor is a necessary requirement to have theft cover. The cost of installing the sensor for these clients is waived.
If any of your clients have to install the sensor to get theft cover, we would have already sent you a message about it.
How to install the Crowd Search Sensor
Option 1: Your client can choose to have the Crowd Search device installed at a Discovery Drive Centre.
Option 2: Your client can request that a qualified technician come to their premises through our Drive Centre Mobile service. When you or your client book the Drive Centre Mobile option, look out for the word mobile in the description of the area they're located in.
For both options, follow these steps to make a booking:
- Use the following link to get to the bookings site: https://discoveryinsure.recomed.co.za
- Select the preferred area.
- Choose Commercial Device Installation: Crowd Search Sensor.
- Fill in the necessary details.
Remember to let your client know to have their plan number ready at the time of the installation.
The Mobile Drive Centre is available in different areas on different days of the week, excluding Sunday. The table below shows the availability of the Mobile Drive Centre technicians on a two-week rotation:
If you need help with the booking, please contact us on 011 529 6620 and select the Vitality Drive for Business option.
We are here for you and your clients
In case your client's vehicle gets stolen or hijacked, they need to contact us as soon as possible on 0860 999 911 to increase the chances of recovery.