3 great reasons why Discovery's app is designed with your health in mind 24-7

 

The onset of Spring brings a chance to refresh our health and wellbeing habits. It's also the right time for a digital stock-take. Which of your apps really offer you fast, effective, personalised, 24-7 access to digital healthcare? Your Discovery app does all this and more. Are you using it to the full?

"Over the past decade, there's been an explosion in mobile technologies, online information services, wearable devices and more. Access to these platforms has changed consumers' preferences, particularly when it comes to the way in which people access healthcare," says Dr Noluthando Nematswerani, Head of the Discovery Health Centre for Clinical Excellence.

"Today's consumer is better-informed, highly connected tech-savvy and keen to engage in trusted technologies that enhance their wellbeing, health, and life. Our access to a vast array of digital options can be exciting. However, it can also mean accumulating a bunch of tech clutter and losing track of which really make life better day-to-day."

Name one app designed 100% around ensuring your access to healthcare?

"We all feel great when we tidy a physical space," says Dr Nematswerani. "And, the same feeling results from decluttering the digital space in which we operate. For many people, our mobile phone are the dominant platform on which we engage with tech. So, let's decide to set a Spring goal to streamline the mobile apps we use and really investigate which really serve our needs. To my mind, the Discovery app will meet our highest expectations and exceed them."

"We recognise that more and more consumers are opting for online, self-service channels that allow for accurate, personalised information to be accessed easily and quickly, on-demand and 24-7. That's why we work hard to ensure that Discovery's app evolves constantly to meet our members' changing needs for access to healthcare that is seamless and intuitive."

How has the Discovery's app revolutionised your access to the healthcare options you really need, and more?

Discovery's app offers medical scheme members a range of easy-to-use, self-services such as:

  1. Easily set up your profile and, once logged in, access information relating to your Discovery Health Medical Scheme plan and all other Discovery products in your portfolio.
  2. You can also use your Discovery app to manage your healthcare needs anytime, anywhere:
    • Finding doctors and hospitals on our networks who are located near to you
    • Booking and carry out an online doctors' consultation using Discovery's Connected Care platform - which is also accessible through the Discovery app.
    • Give your doctor consent to view your electronic health records
    • Order and reorder your medication and have it delivered to your door using Discovery's MedXpress
  3. And, use your Discovery app to manage your health plan 24-7:
    • Find all your important medical documents like your medical tax certificate
    • Get more information on your plan type and the benefits it offers
    • Easily view your medical savings account balance and daily claims
    • Book your COVID-19 vaccination using Discovery's Vaccination Navigator
    • Track your health: Eligible members get rewarded for achieving personalised health goals such as completing recommended health checks and exercising
    • Hospital preauthorisation - easily manage and view preauthorisation through the app.

Looking for instant answers? did you know that you can also talk to Discovery on WhatsApp?

Here's how it works:

  1. Complete a simple registration process.
  2. Then go to WhatsApp Messenger when you want to ask Discovery a question or request an important document and receive an immediate answer.
    It's quick and simple! Go ahead and register for AskDiscovery now.

Download the Discovery app today

The Discovery app is available to all Discovery clients who have at least one active Discovery product. To use the app, please first register your profile on the Discovery website. Then, download the app using the links below and use the same username and password to login to the app as used to login on the Discovery website.

  • Download the app
  • Download app off the Apple iStore
  • Download app off the Apple iStore

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