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Vitality points for fitness devices usually take between 24 and 48 hours to reflect, depending on when we get fitness data from our partners.

Popular topics

The following issues have been resolved.

Description

2018-12-06 : Vitality Active Rewards
Members will find that they are unable to select or redeem their Vitality Active Rewards at our partner stores. We are working hard to resolve this issue and apologise for the inconvenience caused.
Resolved on: 2018-12-06

2018-11-28 : Device Linking & Delinking
Members will find that they are unable to link or delink their fitness devices. We are working on this technical issue and apologise for the inconvenience caused.
Resolved on: 2018-12-01

2018-11-26 : Points Delay
We are experiencing a delay with the allocation of points for your workouts. We are working hard to resolve this and apologise for the inconvenience caused. Your points and will be allocated as soon as the matter has been resolved.
Resolved on: 2018-12-04

2018-09-07 : Vitality Baby
We are aware that some members are not able to access the Vitality Baby section on the Discovery website. We are working on this and apologise for the inconvenience caused.
Resolved on 2018-12-10

 
 
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