How do I activate Vitality HealthyFood benefit?

Simply go to the Vitality HealthyFood benefit page where you can start your activation.

You will be guided through a simple online activation process.

Tip:You need a Woolworths WRewards, MySchool, MyVilllage or MyPlanet card to activate the HealthyFood benefit with Woolworths. If you have a MySchool, My Village and MyPlanet card, you will need to ensure that you have granted permission for Woolworths to share your information with Vitality to complete your activation. To grant permission visit www.myschool.co.za or call 0861 502 050.

I haven't received my Vitality HealthyLiving (HealthyFood/HealthyCare) reward?

Vitality Health Members

A single HealthyLiving payment per benefit will be made every cycle provided that the total amount exceeds R50. If your total reward is less than R50, this will be carried over to the following month and paid out with the next month's reward (provided the total amount exceeds R50). You will lose your 1st month reward amount should you not exceed a combined total of more than R50 in your 2nd month, We may change this minimum amount at any time.

Reward payments carried over do not earn interest.

Vitality Health and Discovery Bank clients

If you are a Discovery Bank client with Vitality Money, your reward will be paid in Discovery Miles into your Discovery Miles Account. The R50 limit rule before pay out no longer applies. A separate HealthyLiving payment per HealthyLiving partner and reward programme will be made every reward cycle. You can view your reward payout on your Discovery Miles statement in your Discovery Bank app.

Reward payout cycle

Rewards earned in the current month for qualifying HealthyLiving purchases made will paid within the 1st fourteen days of the following month.

How do I activate Vitality HealthyCare benefit?

Simply go to the Vitality HealthyCare benefit page where you can start your activation.

You will be guided through a simple online activation process.

Tip: Vitality members 18 years and older, who have a Clicks ClubCard or Dis-Chem HealthyCare card can activate the Vitality HealthyCare benefit.

GET A PARTNER CARD IN-STORE

• At Clicks complete the enrolment form at your nearest Clicks store to get a Clicks ClubCard.
• At Dis-Chem apply for a Dis-Chem HealthyCare card online at www.dischem.co.za or in a Dis-Chem store. Collect your card at your nearest store.

How do I earn my Vitality HealthyCare reward?

Purchase from a wide range of HealthyCare products and ensure that the cashier swipes your linked partner card before they ring up your purchases.

For Schedule 1 and 2 over the counter medication, please ensure the pharmacist swipes your linked partner card at the self-medication counter and that the cashier also swipes your partner card when they ring up your purchases.
Tip: Your Vitality HealthyCare rewards are converted into store loyalty points and paid into your partner card, i.e. Clicks ClubCard or Dis-Chem HealthyCare card if you are a Vitality Health only member, if you are a Discovery Bank member your rewards will be paid in your Discovery Miles account.

Please click here for your Clicks HealthyCare qualifying product catalogue.

Please click here for your Dis-Chem HealthyCare qualifying product catalogue.

What is Vitality HealthyCare?

The Vitality HealthyCare benefit helps you to take better care of yourself and your family through prevention and makes every day personal care easier and more affordable with up to 25% back on HealthyCare items at Clicks or Dis-Chem.

Activate your HealthyCare benefit online.

What is the HealthyCare Device benefit for members 65 or older?

When a Vitality 65+ member activates their HealthyCare benefit, you can save up to 50% on select health monitoring devices with the Health Monitor Device benefit. Vitality 65+ members receive a 25% upfront discount on a health monitoring device at Dis-Chem on completion of a Vitality Health Check for 65+ and an additional 25% discount through the HealthyCare benefit.

How do I choose and change my preferred HealthyCare partner?

• During the activation process you will need to select either Clicks or Dis-Chem as your main partner.
• Once you have chosen your main partner, the main member can change it once every 12 months.
• You will get up to 25% back at your main partner and up to 10% back at the other partner.
• If you were an existing HealthyCare member, you will not have to activate the benefit again.
• Clicks or Dis-Chem will be your main partner, depending on which benefits you previously activated.

You can change your preferred partner online.

Why am I getting points on my loyalty cards and not rewards into my account?

Your Vitality HealthyCare reward is converted into points and paid into your partner cards. Login to your partner websites to view the points you have earned by purchasing HealthyCare products at our partner stores.

When you purchase HealthyCare items at either Clicks or Dis-Chem it is easier for you to redeem your reward at the partner where you earned it.

Alternatively, if you join Discovery Bank, your rewards will then be paid as Discovery Miles into your Discovery Miles account.

Which HealthyCare products qualify for rewards?

The new Vitality HealthyCare range will consist of selected products in the following categories:

• Baby Care
• Eye Care
• Fitness and wellbeing
• Sun care
• Dental care
• Foot and hand car
• Emergency car
• Self-car
• Clinical services
• Over-the-counter (schedule 1 and 2) medicine
• Chronic care
• Selected health and fitness devices
• Products to stop smoking

Purchase from a wide range of HealthyCare products and ensure that the cashier swipes your linked partner card before they ring up your purchases.

Please view our catalogues for more product specific items:

• Please click here for your Clicks HealthyCare qualifying product catalogue.
• Please click here for your Dis-Chem HealthyCare qualifying product catalogue.

How do HealthyCare rewards work?

• You can earn up to 25% back on HealthyCare items from Clicks or Dis-Chem.
• When you activate the HealthyCare benefit, you qualify for up to 10% back on HealthyCare products at Clicks and Dis-Chem.
• Choose your main partner and find out your Vitality Age to get up to 15% back at your main partner and up to 10% back at the other.
• You and your spouse (if applicable) need to find out your Vitality Age every 12 months to increase or keep your rewards at up to 15% back.
• Complete a Vitality Health Check to get up to 25% back at your main partner and up to 10% back at the other.
• You and your spouse (if applicable) need to complete a Vitality Health Check every 12 months to increase or keep your rewards at up to 25% back.
• Swipe your Clicks ClubCard at any Clicks till or your Dis-Chem HealthyCare card at any Dis-Chem till before the cashier rings up your items to earn rewards on HealthyCare items.

Is there a limit on my HealthyCare reward?

Only the main member on the Vitality membership is the person responsible for making sure the details are correct.

• Your reward is based on the percentage you have qualified for, your Vitality points and the monthly limit on your Vitality membership.
• To work out how much, you get back, we apply your qualifying reward percentage to your HealthyCare spend in the month.
• The percentage is either 10%, 15% or 25%, depending on all the health checks you have completed.
• As a family, you can get rewards on a maximum of R4 000 a month that you spend on HealthyCare items.
• As a single member, you can get rewards on a maximum of R2 000 a month that you spend on HealthyCare.
• Your HealthyCare spend that you get rewards on is also limited to the number of Vitality points you have for the year. So, make sure you keep doing healthy activities to earn Vitality points.
• We will pay your HealthyCare reward into your linked Clicks ClubCard or Dis-Chem loyalty card within the first fourteen days of the following month. Discovery Bank members will have their HealthyCare rewards paid into their Discovery Miles Account.

Only the main member on the Vitality membership is the person responsible for making sure the details are correct.

When will I get my HealthyCare reward?

Vitality Health only members:

• Your Vitality HealthyCare rewards are calculated every month.
• Your rewards will be converted into store loyalty points and paid into your store card after each reward cycle, and you can view these details online on www.clicks.co.za or www.dischem.co.za
• Vitality members will not earn Vitality points for buying HealthyCare items.

Vitality Health and Discovery Bank members:

• Your Vitality HealthyCare rewards are calculated every month.
• Your rewards will be paid as Discovery Miles into your Discovery Miles account. You can view your reward payout on your Discovery Miles statement in your Discovery Bank App.
• You will not earn Vitality points for buying HealthyCare items.

Both Vitality Health as well as Discovery Bank members current months transactions will be paid out in the 1st fourteen days of the following month.

How are my HealthyCare rewards allocated?

Vitality Health only members:

• Your Vitality HealthyCare rewards are calculated every month.
• Your rewards will be converted into store loyalty points and paid into your store card after each reward cycle, and you can view these details online on www.clicks.co.za or www.dischem.co.za.
• Vitality members will not earn Vitality points for buying HealthyCare items

Vitality Health and Discovery Bank members:

• Your Vitality HealthyCare rewards are calculated every month.
• Your rewards will be paid as Discovery Miles into your Discovery Miles account. You can view your reward payout on your Discovery Miles statement in your Discovery Bank App.
• You will not earn Vitality points for buying HealthyCare items.

How will I identify HealthyCare products in-store?

You will see a Vitality HealthyCare stamp on the shelf if the product falls under this benefit. You will also see "VIT" or "V" next to HealthyCare products on your till slip after you've made your purchase.

Will I earn Vitality points if I use Vitality HealthyCare?

No, you cannot earn Vitality points for buying HealthyCare items.

Will I get a HealthyCare card?

If you already have a Clicks ClubCard or Dis-Chem card, your ID number will be linked to your cards online and you will not need another card.

If you activate HealthyCare and you do not have a Clicks ClubCard or Dis-Chem HealthyCare card, you will need to apply and collect these at your nearest store.