Managing my plan
You can update your details and cover in one of three easy ways:
- Chat to your financial adviser
- Call us on 0860 751 751
- Email us at firstname.lastname@example.org
Update your details as soon as they change to make sure you have the correct cover in place.
To change your banking details with Discovery Insure, please speak to your financial adviser, email us at email@example.com or call us on 0860 751 751, Monday to Friday from 08:00 to 18:00, or Saturday from 08:00 to 13:00.
To change your car and home insurance plan, email us at firstname.lastname@example.org or speak to your financial adviser.
You can access your car insurance cross border letter from our website, Discovery app or email us at
email@example.com or call us on 0860 751 751 during office hours.
Cover on your motor vehicle is limited to insured event which take place in countries listed below:
* Republic of South Africa
* Lesotho and Swaziland
* Democratic Republic of Congo
If your plan lapses or gets cancelled, your motor vehicle territorial cover no longer applies.
Discovery Insure is committed to providing you with the best service, and your feedback is important to us. For any queries, complaints or other feedback, please speak to your financial adviser, email us at firstname.lastname@example.org or call us on 0860 751 751 during office hours. Our call centre is open Monday to Friday from 08:00 to 18:00, and on Saturday from 08:00 to 13:00.
You can cancel your car and home insurance any time by contacting us on 0860 751 751.
You have a few options to update your Plan. Learn more about how to manage your Plan.
You can choose any payment day for your Discovery Insure premium that suits you. To check which day you've already chosen, download your latest plan schedule.
Yes, you can reduce your basic excesses on the Core Plan by paying an additional premium. However, there is a minimum excess that you must have. Please look at the Excess Annexure for more information.
The night driving excess applies for accidents that occur between 23:00 and 04:30 when you are driving the vehicle. If your vehicle is not being driven, then this excess will not apply to you.